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Frequently Asked Questions
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Managing Your List Database Articles
- Searching for Subscribers or Groups of Subscribers
In the Express Email Marketing application, you can search for a specific subscriber...
- Importing Existing Customer Lists
To expedite the creation of your Express Email Marketing subscriber base, you can...
- Editing Subscriber Information
Once you add subscribers to your Express Email Marketing subscriber database, you...
- Viewing Subscriber Lists
You can view the full list of email addresses for people who subscribed to your...
- What file types can be imported to create subscriber lists?
You can import customer mailing lists from any CSV or text file. If your customer...
- What are the formatting guidelines for importing files?
Consider the following when importing a customer list into Express Email Marketing:...
- How does the List Import change affect my current subscribers?
You can expedite the creation of your Express Email Marketing subscriber base by...
- Migrating Subscribers from Confirmation Required to Unverified
To update the status of Confirmation Required subscribers, you must export your...
- What types of imported lists should I avoid?
You should not import lists purchased or received from a third party, such as someone...
- What is the difference between an Active and Unverified status?
In Express Email Marketing, "Active" status indicates subscribers whose email...
- What is the difference between a disabled subscriber and a subscriber removed from the list database?
In Express Email Marketing, a Disabled status indicates the last campaign mailing to...
- Exporting Subscriber Lists
Exporting your Express Email Marketing subscriber list into a CSV file allows you to...
- Adding Subscribers to Your Database
You can add subscribers or import your subscriber list into Express Email Marketing....
- Viewing Subscriber Profiles
Through the Express Email Marketing application, you can view an individual...
- Removing Subscribers
As your subscriber and client base changes, you can remove subscribers from your...
- What is a subscriber?
Subscribers are customers, members, contacts or any individuals who gave you...
- Removing a Group of Subscribers
You can remove a group of subscribers from an imported file instead of removing...
- What are subscriber statuses?
You can view the status of your Express Mail Marketing subscribers on the Overview...