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• Email Support: Submit a Ticket

• Express Email Marketing
• Managing Your List Database

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Related Articles

• What file types can be imported to create subscriber lists?
• Viewing Subscriber Lists
• Editing Subscriber Information
• Searching for Subscribers or Groups of Subscribers
• Importing Existing Customer Lists
• Removing a Group of Subscribers
• What are subscriber statuses?

What types of imported lists should I avoid?

You should not import lists purchased or received from a third party, such as someone with whom you share an email list. We do not accept third-party lists because:

• The recipient doesn't know who you are, which violates the Express Email Marketing agreement, and will likely report your email as "Spam." If this occurs, we disable your account.
• You can't prove the source of these contacts and validate that the addresses are valid. Using the list may return undeliverable email messages, and we may disable your account because of spamming.

You should only import email addresses for subscribers who received an email from you or gave you direct permission to send them email within the last six months.

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