Frequently Asked Questions

Shared Hosting – Plesk (Windows) Articles

Manually Updating Themes

While we recommend using WordPress' automatic updates , you can also manually update...

WordPress: Fixing Common Security Vulnerabilities

If your site uses WordPress, you'll need to make sure you fix it whenever new security...

Connecting to MySQL Using PHP

You can access MySQL databases directly through PHP scripts. This lets you read and...

What do the different IIS settings do?

These are the different IIS Settings you can apply to the directories in your Windows...

Reset Your FTP Username and Password

You can reset or change the credentials you use to log in to your hosting account via...

What type of hosting account do I have?

Many of our hosting accounts offer different features from one another. Fortunately,...

Website Errors: 503 Service Temporarily Unavailable

503 Service Temporarily Unavailable errors are most often caused by your site having...

Using Microsoft Expression Web 4 to Create and Upload Your Site

This article describes how to use Microsoft Expression Web 4 to connect to your Web...

Connecting to a MySQL Database Using ASP/ADO

This example describes using ASP/ADO to connect to a MySQL Database. Replace values...

What does it mean to get hacked?

"Hacked" is a term you hear thrown around a lot — especially regarding websites...

Connecting to a MySQL Database Using File DSN and ASP/ADO

This example describes using File DSN and ASP/ADO to connect to a MySQL Database....

What is a 404 Page?

A 404 page is an error page that displays when someone tries to access a page that...

Canceling Your Hosting Account

Canceling your hosting account removes your website's files from our servers. Be sure...

Upgrading or Downgrading Your Hosting Account

If you find that you need additional space, bandwidth, or features for your website,...

Where Can I Get More Help Using ASP/ASP.NET?

ASP and ASP.NET are programming languages developed by Microsoft. Therefore,...

What is ASP/ASP.NET?

ASP stands for Active Server Pages. ASP and ASP.NET are programs that run on Windows....

Does your CGI service support socket connections or socket modules?

Our CGI service does not support the creation of socket connections or socket modules....

What does it mean to host a domain?

Hosting (also known as website hosting or Web hosting) is the business of housing,...

What if I don't know HTML? Can I still create a Web site?

There are a number of tools available that will help you create a website even if you...

Do you support PHP-Nuke?

All of our Linux® hosting accounts support the use of PHP-Nuke. Please check out...

Which PHP file extensions can I use with my hosting account?

Linux hosting accounts support PHP 5. Depending on the contents of your .htaccess...

I uploaded my files. Why isn't my website displaying?

If your website isn't displaying after you have uploaded your files, check the...

What FTP software do you recommend?

There are a number of popular FTP clients available online. We recommend:...

Why aren't my website's images displaying?

Typically, there are two reasons why images might not display properly. Either your...

Using 301 Page Redirects

If you renamed or moved pages of your website, a 301 redirect lets you automatically...

Do your hosting accounts support RSS feeds?

Yes, our hosting accounts support RSS feeds. Using ASP or PHP, you can import RSS...

Connecting to a MySQL Database Using CGI/Perl

This example describes using CGI/Perl to connect to a MySQL Database....

Connecting to a Microsoft SQL Server Database Using ASP/ADO

This example describes using ASP/ADO to connect to a Microsoft SQL Server Database....

Why do files in my icons directory not display?

Unfortunately, you cannot use "icons" as a directory name in your Linux...

Do I need to change the permissions to files in my CGI directory?

Yes. CGI scripts must have 705 or 755 permissions to work correctly.

Checking Your Account Status

You may have to wait up to 48 hours before you can upload files to your account (FTP),...

Do your shared hosting accounts support streaming video?

Streaming video is delivered directly from a Web server to an onscreen video player....

Can I add ColdFusion to my hosting account?

No, Cold Fusion is no longer available as an add-on item to our hosting products.

What is the path to Python on my hosting account?

You can use Python with CGI on our shared hosting accounts. To use Python, you need...

What is Python?

Python is a popular interpreted, interactive, object-oriented programming language...

What is the name of my hosting account's relay server?

The relay server you need to use in your code depends on the type of hosting you use,...

What Is Medium trust level and how does it affect my hosting account?

Trust level refers to permissions set in the Web.config file that dictate what...

What is a Dedicated IP?

A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively...

Who Needs a Dedicated IP Address?

Most shared hosting users have little need for a dedicated IP address. However, a...

Adding or Removing a Dedicated IP Address from Your Hosting Account

With shared hosting, many websites use the same IP address. You might require your own...

Ruby Support

As of Jan. 23, 2014, we completely discontinued support for Ruby on all of our shared...

Using Server Variable ($_SERVER) Elements with PHP 5

Our Linux hosting accounts run in CGI mode. When PHP 5 runs in this mode, the server...

Working with Error Logs

This article only applies to Web Hosting. For more information, see What type of...

Why would I need additional (File Transfer Protocol) FTP users?

There are several reasons why you might consider creating an additional (File Transfer...

How is my bandwidth usage calculated?

Bandwidth usage is a measure of website traffic. It is comprised of two traffic...

How many folders can I create in my hosting account's root?

The number of files and subdirectories in a given directory should be limited to a...

What are the limitations for MS SQL?

We allow up to 100 simultaneous connections per MS SQL user. MS SQL Server...

Can I add Perl Modules to my hosting account?

No, you cannot add additional Perl Modules to the server. However, we have installed...

What paths do I use to upload PERL files and use the PERL interpreter?

You can publish your PERL files to any directory. NOTE: The file's permissions...

What server objects are supported on Windows shared hosting servers?

This article only applies to Web & Classic Hosting. For more information, see What...

What is open_basedir?

The open_basedir function defines the locations or paths from which PHP is allowed to...

How long does it take to set up, upgrade, or downgrade my hosting?

Linux Initial setup of your Linux shared hosting takes 24-48 hours....

Do your shared hosting accounts support Java?

Hosting accounts purchased after July 11, 2011 do not support Java . Existing...

Are stored procedures supported in MySQL?

Stored procedures are supported in MySQL 5.0. A stored procedure is a set of SQL...

What is MySQL?

MySQL is a sophisticated and powerful relational database used by many websites to...

CDONTS Example for ASP Hosting

This is an example of a CDONTS script that works with our ASP hosting plan. This...

What trust level can I use when running ASP.NET?

The trust level available to your ASP.NET applications depends on the type of hosting...

Removing Dedicated IP Addresses from Your Hosting Account

You can remove a dedicated IP from your hosting account. To Remove the Dedicated IP...

How many visitors can view my site at once?

While we do not limit the number of visitors that can view your website, we do limit...

Viewing Your Website Before Changing Your Nameservers Using Host Files

Adding entries to your hosts file lets you view the files you uploaded to your hosting...

Windows Shared Hosting ASP/ASP.NET Module & Feature Support

Which ASP and ASP.NET modules and features your account supports depends on which type...

Performing a Traceroute in Mac OS X

If you are running Mac® OS X, you can use the Network Utility application, which...

What is a Sitemap?

A sitemap informs search engines that individual pages on your site are new or...

What is a script?

A script is a library of functionality that is easily incorporated into a website....

What is an application plugin?

Plugins extend the functionality of an existing application and are installed and...

What is collation and can I change it on my MS SQL database?

Collation controls the way string values are sorted. The default collation sorts...

Can I edit my Web site's content without having to FTP?

Yes, you can create new and edit existing files through the File Manager in your...

How many files can a shared hosting directory hold?

The number of files per directory you can use depends on the type of hosting you have:...

Microsoft Expression Web: Publish Your Website

This Quick Start guide describes how to use Microsoft Expression Web to connect to...

What is CSS?

Cascading Style Sheets (CSS) make it faster and easier to create and maintain...

Finding Your Account's PHP Version Using Phpinfo

The easiest way to find your PHP settings for an account is to upload a PHP info...

Why is WordPress unable to connect to my database during install?

If you are getting an "Error establishing a database connection" message when trying...

Getting Started with WordPress

No more is a blog just a single page with a "what I did at the store today" kind of...

What is Perl?

Practical Extraction and Reporting Language (Perl) is an open-source scripting...

Hosting Multiple Websites on Your Hosting Account

Only our Deluxe, Premium, Unlimited, and Ultimate hosting accounts can host multiple...

Microsoft URL Rewrite Module

Windows hosting accounts using IIS 7 support the Microsoft® URL Rewrite Module,...

What is a web.config file?

A web.config file lets you customize the way your site or a specific directory on your...

Why is my WordPress site running slowly?

Every time a visitor goes to your WordPress® blog, the server processes PHP...

Identifying, Removing, and Preventing Malware on Your Hosting Server

Malware is short for malicious software. It's a catch-all term that describes harmful...

Can I run Magento on shared hosting?

You can run Magento® on Linux shared hosting, however, shared hosting will not...

Upgrading Your WordPress Installation to a New Version

There are several steps to upgrading your WordPress® installation. Your first...

Moving Small WordPress Sites to COMPANY_NAME

There are different ways to move your WordPress® site between hosts. The easiest...

Moving Large WordPress Sites to COMPANY_NAME

There are different ways to move your WordPress® site between hosts. The easiest...

Enabling WordPress Multisites

WordPress® 3.0 offers a new feature called Multisite that lets you host multiple...

What is Concrete5?

Concrete5 is a free, open-source content management system (CMS) similar to...

Do your hosting accounts support active or passive FTP?

Our hosting accounts only support passive FTP. For this reason you need to make sure...

Why did I receive a timezone error with my PHP website?

If you use a custom PHP initialization file file with your Linux hosting account...

What is FFmpeg? Can I install it on my shared hosting account?

FFmpeg is cross-platform software used to record, convert and stream audio and video....

Capturing Information Through Wireshark

If you have experienced issues with your website or email, we might need information...

Do you support ColdFusion?

No, our shared hosting environment does not support ColdFusion as of November 29, 2011.

Configuring Filezilla for FTPS Explicit

When using Filezilla, select the FTP over explicit TLS encryption option to secure...

What type of compression format should I use in PHPMyAdmin?

When exporting your database from PHPMyAdmin, you can choose to either compress your...

Keeping Your WordPress Site Secure

Online security is a big deal. Here are a few tips to keep your WordPress® website...

Enabling Wincache's Opcode Cache

Wincache is PHP extension that Microsoft® wrote to improve the performance of PHP...

Previewing Your WordPress Site

You previewed your WordPress site and almost everything was broken. What the heck?...

Fixing Broken Links After Moving Your WordPress Site

Sometimes you need to update broken links when you change your WordPress® domain...

Navigating WordPress

With WordPress®, you can manage anything from a simple personal site with just a...

Customizing Settings in WordPress

The Settings menu in the WordPress Dashboard helps you handle the configuration of...

Managing Users in WordPress

WordPress® attributes every post to a user. With the Users menu in WordPress, you...

Publishing and Editing Posts in WordPress

WordPress® posts are the entries that display in reverse chronological order on...

Managing Comments in WordPress

Comments on your WordPress® site let your users leave feedback on individual posts...

Welcome to WordPress Blog Hosting

Welcome to your new WordPress® site. Before you dive in, there are a few things...

How many websites can I host with one shared hosting account?

Depending on the kind of hosting account you have, you can either host multiple,...

Too many files in one folder? Try a dirtree.

Too many files in a single folder/directory - 1,000 or more - causes severe...

Resolving Joomla! Navigation/Linking Errors

If you manually install Joomla! ™ on your hosting account, or make changes to...

A Primer on Website Stats

Business websites benefit from getting information about their visitors: where they...

Joomla! Module Security Compromise: mod_Administrator

We've detected a compromise affecting Joomla!® installations. In this compromise,...

Clarifying File Repository Violations

As we continue to strive for optimal website performance and availability for all of...

Enabling Caching on Your Windows Hosting Account Using clientCache

With our Windows hosting accounts, you can create caching rules to enhance your...

WordPress Compromise: Spam Content

We've detected a compromise affecting some WordPress sites. In this compromise,...

What is an FTP compromise?

To move files between your computer and your website, you use File Transfer Protocol...

Resolving Google Safe Browsing Issues

If the following image displays when you visit your website, it's been blacklisted by...

Identifying Malicious Redirects on Your Website

If attackers compromise your site, they might insert malicious code that redirects...

Malicious WordPress Plugins

Plugins let you add and customize WordPress' features. WordPress keeps a repository of...

Fixing Your Drupal Site (Drupalgeddon)

tr:nth-child(odd) {background-color: #f7f7f7;} th{background-color:#ddd;...

Publishing Your Website with Dreamweaver CS5

After building your website with Adobe Dreamweaver®, you can publish it to your...

Importing MS SQL 2008 Databases

You can use Microsoft SQL Server Management Studio to import a SQL 2008 database not...

Återställ Ditt FTP-Användarnamn Och Lösenord

Du kan återställa eller ändra autentiseringsuppgifterna du använder för att...

Hvad er min websites rodmappe?

Rodmappen til din website er det indhold, der indlæses, når besøgende besøger...

Upload Filer

Din hostingkonto har en indbygget filhåndtering, som du kan bruge til at uploade...

Vad är rotkatalogen för min webbplats?

Rotkatalogen för webbdin webbplats är det innehåll som laddas när besökare...

Create MySQL or MS SQL Databases

You can create MySQL or MSSQL databases on your hosting account for your websites to...

Troubleshooting Common Issues in WordPress

WordPress® is one of the most commonly used blogging applications. While it's...

What is File Transfer Protocol (FTP)?

Using File Transfer Protocol (FTP), you can connect to a remote computer, such as a...

Password Protect Directories

If you want to restrict access to directories on your website, you can use your...

Reset Your Website Application (CMS) Password

If your website has been compromised, you might need to change the administrator...

Move Your WordPress Site to a Different Directory

If you want to move WordPress to a different directory - maybe you installed it in the...

FileZilla Errors: "The Server's Certificate Is Unknown" & ECONNREFUSED

You might receive the following error when trying to connect to your cPanel shared...

What is my absolute path?

Parallels Plesk Panel absolute hosting paths are: G:\PleskVhosts\ your account's...

What version of MySQL do you offer?

Currently, all Plesk accounts create and host MySQL 5.5 databases.

Create Custom MIME Types

You can create custom MIME types on a Windows shared hosting account by modifying the...

Where can I download my shared hosting backups?

Where you can download your backups you create depends on which type of backup you...

Default MIME Types

You can configure MIME types using a web.config file if you are running IIS 7.0. For...

Remove Web Access to Directories

Using Plesk shared hosting accounts, you can only remove Web access from directories...

Connect Remotely to Databases

Connecting remotely to a database lets you manage it using tools like MySQL Query...

Manage DNS for Your Hosting Account

If you need to change your hosted domain's DNS, you can access our DNS manager through...

Find IP Address of Your Website

You might need to find your hosting account's IP address to point your domain name to...

Check Your Bandwidth and Disk Space Usage

Your hosting account uses bandwidth when it sends or receives data with the rest of...

Recycle Your Application Pool

You can recycle your account's application pool. Log in to your Account Manager....

Set Directory Permissions

You can set different directory permissions for each of the directories in your...

Change Your Default/Index File

Your hosting account's default file displays when visitors go to your site. For more...

Find Your Website's Nameservers

To make your website visible on the Internet, you need to point your domain name to...

Remove Domains

If you no longer want to host a secondary domain name on your hosting account, you can...

Change Your Account's Domain

Changing the primary domain name on a hosting account lets you change the domain name...

MS SQL Server Admin Tool Login Information

Our hosting accounts have an admin tool built in to help you manage MS SQL databases....

View Website Traffic Statistics

Our hosting accounts let you view statistics about your website's traffic....

Change Your Control Panel's Language

You can use your control panel in a large number of languages. Log in to your...

Rename Files

You can rename files you've uploaded to your hosting account. Log in to your...

Create Files

You can create new files on your hosting account that use any extension. Log...

Delete Directories

You can delete directories and any files in them from your hosting account....

Download Files

To download files from your hosting account to your local computer, you'll need to...

Create Copy of a File Folder

You can create exact copies of files on your hosting account. Log in to your...

Move Files or Folders Between Directories

You can move files on your hosting account between different directories. Log...

Delete Files or Folders

You can delete individual files from your hosting account. Log in to your...

How to Compress Files

You can ZIP together multiple files to create a single file. This is also known as...

Unzip Files

You can unzip any ZIP (or compressed/archived) files on your hosting account....

Edit Files

You can edit the contents of any text-based files on your hosting account. Before...

Export MySQL Databases

You have two options when exporting your MySQL database. You can either export the...

Import SQL Files into MySQL Databases

If you backed up or exported a database to a SQL file, you can import it into one of...

Optimize Table in MySQL

Optimizing your database removes the gaps in data or "overhead" that can occur when...

Restore MySQL Database from Another Host

You can restore MySQL databases you created at another hosting company. To do so, you...

Common Web Page Errors

HTTP status codes are three-digit numbers that provide Web browsers with information...

Specifying a New Default Document Root on Your Hosting Account

NOTE: This procedure is available for Linux Deluxe or Premium Windows hosting...

Adobe Muse: How to Publish a Website

If you created a website using Adobe Creative Cloud (CC) Muse, you can use its...

Change File Extension Handlers/Languages (Linux)

Your Linux Web Hosting account lets you process files in different languages. File...

Enable Custom PHP Modules

If you want to use custom PHP modules, you can manage them through a PHP...

PHP Upload Limits on Shared Hosting

Your default PHP upload limit depends on the type of hosting account you have ( more...

php.ini/user.ini: Not Taking Effect

A PHP initialization file is not always immediately recognized by shared hosting...

Fetch: Publish Your Website

Use the following steps to publish your website using the Fetch FTP client on a...

Dreamweaver CS4: Publish Your Website

After building your website with Adobe Dreamweaver®, you can publish it to your...

Dreamweaver CS6: Publish Your Website

After building your website with Adobe Dreamweaver®, you can publish it to your...

Windows 7: Create FTP Connection

You can use Microsoft® Windows 7 to connect to your hosting account and upload...

Connecting to a MySQL Database Using ASP.NET

This example describes using ASP.NET/MySql.Data to connect to a MySQL Database. A few...

Export SQL Server Tables

You can export tables from your SQL server database to as XML or CSV from the SQL...

Set up Your Account

After you purchase a hosting plan, you need to set it up before you can use it to host...

Creating a Virtual Directory on Your Windows Hosting Account

You can create virtual directories on your hosting account which work like aliases to...

Customize IIS Settings

Using your control panel, you can customize the IIS Settings for directories on your...

Preview Your Website

You can preview what your domain's website looks like before making it visible on the...

View or Change Your PHP Version

Your cPanel account displays its PHP version on its home page. Plesk lets you...

Find Your FTP Login/Username

To upload content to your website, you need your FTP username and password. This...

phpMyAdmin Login Information

phpMyAdmin lets you manage MySQL databases. You can change database values, run...

Restore from a Backup

After you've backed up your shared hosting account ( more info ), you can use those...

What is my website's root directory?

The root directory of your website is the content that loads when visitors access your...

Change a Secondary Domain's Root Folder

If you have either a Deluxe , Premium , Unlimited , or Ultimate hosting account,...

Back up Your Website

Keeping a backup of your website is a wonderful idea. It provides insurance against...

Find Your Database Host Name

Database-driven applications, such as WordPress, use your database host name to...

Reset Database User Passwords

You can log in to your website's databases as one of the users you created. If you...

Viewing or Changing Your ASP.NET Version on Windows Hosting

You can view or change your ASP.NET version on our Windows-based hosting accounts....

Viewing Your Database Details with Shared Hosting Accounts

After creating your database, you can find its details, including its hostname, in...

Add FTP Users

Additional FTP users can upload and manage files in your hosting account. Log...

Upload Files

Your hosting account has a built-in file manageryou can use to upload files to your...

Install Applications

Your hosting account has a built-in tool to make installing applications like...

Edit FTP Users

You can easily edit the password and working directory for FTP users. Log in...

Remove FTP Users

You can remove specific users' FTP access to your account. NOTE: You can only...

Upload Files to Your Website (FTP)

To make your website visible on the Internet, you need to upload your website's files...

Connecting to Your Hosting Account with FileZilla (FTP)

FileZilla is a free File Transfer Protocol (FTP) client for Windows®, Mac®,...

Software Versions (Shared Hosting)

The software we install on your hosting account depends on its type ( more info )....

What filename does my PHP initialization file need to use?

PHP initialization files can manage form, server, and environmental variables as well...

Add Domains/Websites

You can add domain names to any type of hosting account. However, what you can do with...

Adding Domain Aliases to Your Plesk Shared Hosting Account

Using Domain Aliases, Plesk lets you add domains to your hosting account that load...

Adding New Domain Names to Your Plesk Account

Plesk lets you add new domains to your hosting account so you can host multiple...

Configuring DNS for Your Plesk Domain

Plesk servers (both shared and on servers) lets you host a website for your domain...

Copying Your Plesk Shared Hosting Websites

Our Plesk shared hosting accounts can copy or clone sites. This is a simple way to...

Creating Staging Sites with Your Plesk Shared Hosting Account

Plesk has the tools you need to create a staging environment for your website. Web...

Enabling Plesk's Hot Link Protection

To prevent other sites from using your bandwidth by directly linking to files on your...

Enabling SSI for HTM and HTML Files to Plesk Shared Hosting Accounts

Plesk provides native support for Server Side Include scripting for SHTML, HTML, and...

Getting Started with Hosting (Plesk)

If you're new to hosting or Plesk, this article will help you get started. 1. Set...

Installing Third-Party SSLs on Plesk Shared Hosting

Our Plesk shared hosting accounts ( more info ) support SSL certificates from us...

Logging in to Your Plesk Shared Hosting

You can log directly into Plesk using your hosting account's username and password by...

Moving from Free Windows Hosting to Plesk

Honestly — thanks for sticking with us and setting up your free Plesk account....

Scheduling Tasks with Plesk Shared Hosting

Our Plesk shared hosting accounts let you schedule tasks, which are similar to Cron...

Viewing Your Plesk Account's Stats

Parallels Plesk Panel offers a high-level overview of your account's statistics baked...

What is Parallels Plesk Panel?

Plesk is a control panel available on our Windows-based hosting accounts and servers....

Wincache Support on Plesk Shared Hosting

Our Plesk shared hosting accounts support Wincache for PHP apps. This feature can...

What file displays when someone browses to my domain name?

When a visitor types your domain name in to their browser they are automatically...

Fixing Permalink Issues with WordPress

If you have a problem with your WordPress® installation's Permalinks, you can...

Logging in to WordPress

If you set up WordPress, you obviously want to use it. No matter how or where you set...

Maintaining Your WordPress Sites

Think of your website like an apartment; it requires maintenance. You don't just move...

Move Your WordPress Site to a Different Directory

What if you installed WordPress® in the wrong directory? Don't worry — it...

Securing and Protecting Your WordPress Site

No one wants to be responsible for ruining everyone else's good time. No one wants to...

What is JetPack?

JetPack is a WordPress plugin that bundles some of the top WordPress features....

WordPress Plugins, the Internet, and You

Morrissey said, "I've seen it happen in other people's lives and now it's happening in...

WordPress: Change Domain, Hosting, or Directory Troubleshooting

If you do something that changes the URL of your WordPress® site, you need to...

What is a subdomain?

A subdomain is an easy way to create a memorable Web address for unique content areas...

Request an SSL Certificate

After you purchase an SSL certificate, you need to request it for the domain name (or...

Manage Your Hosting Account Subdomains

Subdomains let you create memorable addresses and easy ways to access areas of your...

Manage Hosting Account Domains

After you set up your hosting account, you can manage the domains it uses:...

Download Your WebMatrix Publish Profile (Web Deploy)

Our Plesk shared hosting accounts offer WebMatrix "publish profiles" using Microsoft...

Manually Installing Concrete5 on Your Hosting Account

If you want to use Concrete5 to build your website, you can manually install it on a...

Set up a Custom 404 Page

404 pages display when someone tries to access a page on your website that doesn't...

Get Detailed Errors

By default, our Windows hosting accounts display a custom/generic error when...

iWeb: Publish Your Website

To find information about any of these settings, see Upload files to your website...

Enabling Joomla! Search Engine Friendly URLs

Joomla! lets you use Search Engine Friendly (SEF) URLs for your website, which can...

Using an SSL with Your WordPress Admin Control Panel

You need an SSL certificate installed and set up on your shared hosting account before...

Securing WordPress Admin in Linux

This article shows you how to add an additional password to your wp-admin folder under...

Changing Your WordPress Domain Name While Moving Your Site to a New Location

There are different ways to move your WordPress® blog between servers. You should...

Helpful Wordpress Articles

Hosting a WordPress® website can be simple and exciting. The following articles...

Troubleshooting FileZilla FTP Connections

If you have problems establishing an FTP connection to your hosting account using...

Hosting Account Support for DLLs (Dynamic Link Libraries)

Our Windows hosting supports ASP.NET application DLLs only. Further, DLLs that require...

Changing Your WordPress Domain Name

If you want to change your WordPress® site's domain name, you can use your...

Troubleshooting WordPress Plugin Issues

If you encounter slowness or errors on your WordPress® site, your plugins might be...

Redirect HTTP to HTTPS Automatically

If you have a secure certificate (SSL) on your website, you can automatically redirect...

About Application Security Compromises

There are a few common ways that your website, or Web application, can be hacked, or...

Checking Joomla! Databases for Malicious Users

Attackers often create users to exploit security vulnerabilities in Joomla! and other...

WordPress Compromise: TimThumb

TimThumb is a tool used by WordPress themes and plugins to resize images. Old versions...

Uninstalling WordPress or Joomla! (Manual Install)

If you no longer want to use WordPress® or Joomla!®, you can uninstall or...

Why does my website not display correctly?

If you cannot see your website after you upload your site content, here are a few...

Importing SQL Server Database Objects

When importing a SQL Server database from an existing hosting account to your Windows...

Moving Your Website to Us (Shared Hosting)              

If you have a hosting account somewhere else, but you want to move it to us (thank...