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Frequently Asked Questions

Restore from a Backup

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Last Updated: June 19, 2015 9:58 AM

After you've backed up your shared hosting account (more info), you can use those backups to restore your account.

This article assumes you are using a backup you created using Back up your website. You cannot necessarily use these instructions to migrate your website between hosting accounts.

To Restore Your Shared Hosting Account from a Backup

  1. Log in to your Account Manager.
  2. Click Hosting.
  3. Next to the hosting account you want to use, click Manage.
  4. On the right, click Backup Manager.
  5. Click the link in the Name column for the backup you want to use.
  6. We recommend using the following settings:<
    Section Select this...
    What do you want to restore? Select All objects (entire system).
    Components to restore Select Domain configuration and Virtual host content

    NOTE: Database backups are handled separately, so selecting the option here produces no effect.
    Suspend domains until the restoration task is completed Do not select this option.
  7. Click Restore.

    8. Plesk lets you restore databases from backups, as well, but the process is separated from the rest of your website's content.

    To Restore Your Databases

    1. On the Backup Manager page, from the More Actions menu, select Database Backup Repository.
    2. Select the database restore you want to use. You can see which database the backup correlates to in the Database name column.
    3. Click Restore.
    4. Select Confirm the restoration, and then click OK.