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Frequently Asked Questions

Account Management Articles

Viewing Your Email Login History

Your login history shows when and where your Web-based Email and Mobile Mail were most...

Upgrading or Downgrading Your Email Account Plan

Our email plans can grow with you. Upgrade your email plan to include more email...

Checking and Changing Email Regions for Workspace Email

To provide the best email services to our customers, we offer Workspace Email servers...

Checking MX Records in the Workspace Control Center

There are a variety of factors that affect sending and receiving email. MX records are...

Changing Your Email Password in the Workspace Control Center

You can change the password for your email address in the Workspace Control Center....

Managing Email Products

This guide will help you to manage your email products accounts using the Workspace...

Editing Your Email Address Settings

After you set up an email address in our system, you can edit its settings in the...

Managing Email Plans and Addresses in the Workspace Control Center

You can manage your email plans and addresses using the Workspace Control Center....

Managing SMTP Relays in the Workspace Control Center

SMTP relays let you send emails through our servers using third-party clients, such as...

Using Our Email with Domains Hosted Elsewhere

To use our email when your domain name is hosted by another company, you must point...

Moving an Email Address to Another Plan in the Workspace Control Center

You can move an email address from one plan to another. For example, you might want to...

Setting up Forwarding Accounts in the Workspace Control Center

You can set up email addresses solely for the purpose of forwarding messages to other...

Managing Advanced Settings in the Workspace Control Center

You can manage advanced settings in the Workspace Control Center to customize your...

Checking Workspace Email Using Your Domain Name

To check your Workspace Email accounts, you can always go to email.secureserver.net ....

How do I retrieve my email messages if I manage my DNS elsewhere?

If you have your email with us, you can can check it through your Web browser by going...

Generating a Strong Password

A password is your first and last line of defense in computer security. Typically...

Deleting Email Addresses in the Workspace Control Center

You can delete email addresses using the Workspace Control Center. Deleting them...

Applying Additional Space to Email Addresses in the Workspace Control Center

Once you purchase additional space, you can apply it to the email addresses you set...

Editing and Deleting Email Forwarding in the Workspace Control Center

After setting up email forwarding, you can edit or delete it. By editing it, you can...

Applying Additional Disk Space to Email Addresses

If you need more storage space for your email plan, you can purchase additional disk...

Moving an Email Address to Another Plan

You can move an email address from one plan to another. For example, you might want to...