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Frequently Asked Questions

Editing and Deleting Email Forwarding in the Workspace Control Center

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Last Updated: April 28, 2015 11:40 AM

After setting up email forwarding, you can edit or delete it. By editing it, you can change where your email account forwards. You can also delete forwarding email from that address. Deleting forwarding also lets you recreate the address.

To Edit Email Forwarding

  1. Log in to your Account Manager.
  2. Click Email.
  3. Next to the account you want to manage, Click Manage.
  4. Click View Email.
  5. Next to the account you want to manage, hover over the the edit icon and then click Edit.
  6. Enter new email addresses in the To these email addresses field.
  7. From the Plan menu, select a plan to use for the account.
  8. Select Make this a catch-all account to make this mailbox a catchall, an address specified to receive all messages addressed to an incorrect email address for domains.
  9. To enable automatic replies from your account, select Enable auto reply, and then enter or select the following:
    • Reply frequency — Select Once per sender to send one auto reply to each sender, ignoring additional messages from them. Select Once per message to send auto replies to each message your account receives.
    • Reply from — Select to send messages from your own email address, or select Other, and then enter another email address.
    • Select a Start time and End time for the duration auto reply is enabled.
    • Message — Enter text for your auto reply.
  10. Click Edit.

To Delete Email Forwarding

  1. Log in to your Account Manager.
  2. Click Email.
  3. Next to the account you want to manage, Click Manage.
  4. Click View Email.
  5. Go to the View By section, and then click Forwarding Addresses Only.
  6. Select the email forwarding you want to remove.
  7. Click Delete Selected.
  8. Click OK. The forwarding deletes