Help Center

Version 2.0

• Email Support: Submit a Ticket

• Email
• Account Management

Related Articles

• Checking and Changing Email Regions for Workspace Email
• Upgrading or Downgrading Your Email Account Plan
• Viewing Your Email Login History
• How do I retrieve my email messages if I manage my DNS elsewhere?
• Managing Email Products
• Editing Your Email Address Settings
• Generating a Strong Password

Checking Workspace Email Using Your Domain Name

To check your Workspace Email accounts, you can always go to email.secureserver.net. However, you can also check your email at http://email.[your domain name].

If your domain name and Workspace Email are in...

• The same IX-ONE DOMAIN HOST account, we set this up for you automatically.
• Different accounts, you'll need to configurate this manually.

Manual Configuration

To configure email.[your domain name], you'll need to modify your domain name's DNS settings, namely its CNAMEs.

If your domain name is...

• Registered and hosted with us, you can use the CNAME section of Managing DNS for Your Domain Names.
• Registered elsewhere but hosted with us, you can use Manage DNS for your hosting account.
• Registered or hosted elsewhere, you'll need to contact your domain's registrar or host to modify its CNAMEs.

Your CNAME records differ based on your email server's location (more info).

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