Help Center
Version 2.0
Version 2.0
While we recommend using WordPress' automatic updates , you can also manually update...
If your site uses WordPress, you'll need to make sure you fix it whenever new security...
You can access MySQL databases directly through PHP scripts. This lets you read and...
These are the different IIS Settings you can apply to the directories in your Windows...
You can reset or change the credentials you use to log in to your hosting account via...
Many of our hosting accounts offer different features from one another. Fortunately,...
503 Service Temporarily Unavailable errors are most often caused by your site having...
This article describes how to use Microsoft Expression Web 4 to connect to your Web...
This example describes using ASP/ADO to connect to a MySQL Database. Replace values...
"Hacked" is a term you hear thrown around a lot — especially regarding websites...
This example describes using File DSN and ASP/ADO to connect to a MySQL Database....
A 404 page is an error page that displays when someone tries to access a page that...
Canceling your hosting account removes your website's files from our servers. Be sure...
If you find that you need additional space, bandwidth, or features for your website,...
ASP and ASP.NET are programming languages developed by Microsoft. Therefore,...
ASP stands for Active Server Pages. ASP and ASP.NET are programs that run on Windows....
Our CGI service does not support the creation of socket connections or socket modules....
Hosting (also known as website hosting or Web hosting) is the business of housing,...
There are a number of tools available that will help you create a website even if you...
All of our Linux® hosting accounts support the use of PHP-Nuke. Please check out...
Linux hosting accounts support PHP 5. Depending on the contents of your .htaccess...
If your website isn't displaying after you have uploaded your files, check the...
There are a number of popular FTP clients available online. We recommend:...
Typically, there are two reasons why images might not display properly. Either your...
If you renamed or moved pages of your website, a 301 redirect lets you automatically...
Yes, our hosting accounts support RSS feeds. Using ASP or PHP, you can import RSS...
This example describes using CGI/Perl to connect to a MySQL Database....
This example describes using ASP/ADO to connect to a Microsoft SQL Server Database....
Unfortunately, you cannot use "icons" as a directory name in your Linux...
Yes. CGI scripts must have 705 or 755 permissions to work correctly.
You may have to wait up to 48 hours before you can upload files to your account (FTP),...
Streaming video is delivered directly from a Web server to an onscreen video player....
No, Cold Fusion is no longer available as an add-on item to our hosting products.
You can use Python with CGI on our shared hosting accounts. To use Python, you need...
Python is a popular interpreted, interactive, object-oriented programming language...
The relay server you need to use in your code depends on the type of hosting you use,...
Trust level refers to permissions set in the Web.config file that dictate what...
A dedicated IP (Internet Protocol) is a unique Internet address dedicated exclusively...
Most shared hosting users have little need for a dedicated IP address. However, a...
With shared hosting, many websites use the same IP address. You might require your own...
As of Jan. 23, 2014, we completely discontinued support for Ruby on all of our shared...
Our Linux hosting accounts run in CGI mode. When PHP 5 runs in this mode, the server...
This article only applies to Web Hosting. For more information, see What type of...
There are several reasons why you might consider creating an additional (File Transfer...
Bandwidth usage is a measure of website traffic. It is comprised of two traffic...
If you have a hosting account somewhere else, but you want to move it to us (thank...
The number of files and subdirectories in a given directory should be limited to a...
We allow up to 100 simultaneous connections per MS SQL user. MS SQL Server...
No, you cannot add additional Perl Modules to the server. However, we have installed...
You can publish your PERL files to any directory. NOTE: The file's permissions...
This article only applies to Web & Classic Hosting. For more information, see What...
The open_basedir function defines the locations or paths from which PHP is allowed to...
Linux Initial setup of your Linux shared hosting takes 24-48 hours....
Hosting accounts purchased after July 11, 2011 do not support Java . Existing...
Stored procedures are supported in MySQL 5.0. A stored procedure is a set of SQL...
MySQL is a sophisticated and powerful relational database used by many websites to...
This is an example of a CDONTS script that works with our ASP hosting plan. This...
The trust level available to your ASP.NET applications depends on the type of hosting...
You can remove a dedicated IP from your hosting account. To Remove the Dedicated IP...
While we do not limit the number of visitors that can view your website, we do limit...
Adding entries to your hosts file lets you view the files you uploaded to your hosting...
Which ASP and ASP.NET modules and features your account supports depends on which type...
If you are running Mac® OS X, you can use the Network Utility application, which...
A sitemap informs search engines that individual pages on your site are new or...
A script is a library of functionality that is easily incorporated into a website....
Plugins extend the functionality of an existing application and are installed and...
Collation controls the way string values are sorted. The default collation sorts...
Yes, you can create new and edit existing files through the File Manager in your...
The number of files per directory you can use depends on the type of hosting you have:...
This Quick Start guide describes how to use Microsoft Expression Web to connect to...
Cascading Style Sheets (CSS) make it faster and easier to create and maintain...
The easiest way to find your PHP settings for an account is to upload a PHP info...
If you are getting an "Error establishing a database connection" message when trying...
No more is a blog just a single page with a "what I did at the store today" kind of...
Practical Extraction and Reporting Language (Perl) is an open-source scripting...
Only our Deluxe, Premium, Unlimited, and Ultimate hosting accounts can host multiple...
Windows hosting accounts using IIS 7 support the Microsoft® URL Rewrite Module,...
A web.config file lets you customize the way your site or a specific directory on your...
Every time a visitor goes to your WordPress® blog, the server processes PHP...
Malware is short for malicious software. It's a catch-all term that describes harmful...
You can run Magento® on Linux shared hosting, however, shared hosting will not...
There are several steps to upgrading your WordPress® installation. Your first...
There are different ways to move your WordPress® site between hosts. The easiest...
There are different ways to move your WordPress® site between hosts. The easiest...
WordPress® 3.0 offers a new feature called Multisite that lets you host multiple...
Concrete5 is a free, open-source content management system (CMS) similar to...
Our hosting accounts only support passive FTP. For this reason you need to make sure...
If you use a custom PHP initialization file file with your Linux hosting account...
FFmpeg is cross-platform software used to record, convert and stream audio and video....
If you have experienced issues with your website or email, we might need information...
No, our shared hosting environment does not support ColdFusion as of November 29, 2011.
When using Filezilla, select the FTP over explicit TLS encryption option to secure...
When exporting your database from PHPMyAdmin, you can choose to either compress your...
Online security is a big deal. Here are a few tips to keep your WordPress® website...
Wincache is PHP extension that Microsoft® wrote to improve the performance of PHP...
You previewed your WordPress site and almost everything was broken. What the heck?...
Sometimes you need to update broken links when you change your WordPress® domain...
With WordPress®, you can manage anything from a simple personal site with just a...
The Settings menu in the WordPress Dashboard helps you handle the configuration of...
WordPress® attributes every post to a user. With the Users menu in WordPress, you...
WordPress® posts are the entries that display in reverse chronological order on...
Comments on your WordPress® site let your users leave feedback on individual posts...
Welcome to your new WordPress® site. Before you dive in, there are a few things...
Depending on the kind of hosting account you have, you can either host multiple,...
Too many files in a single folder/directory - 1,000 or more - causes severe...
If you manually install Joomla! on your hosting account, or make changes to...
Business websites benefit from getting information about their visitors: where they...
We've detected a compromise affecting Joomla!® installations. In this compromise,...
As we continue to strive for optimal website performance and availability for all of...
With our Windows hosting accounts, you can create caching rules to enhance your...
We've detected a compromise affecting some WordPress sites. In this compromise,...
To move files between your computer and your website, you use File Transfer Protocol...
If the following image displays when you visit your website, it's been blacklisted by...
If attackers compromise your site, they might insert malicious code that redirects...
Plugins let you add and customize WordPress' features. WordPress keeps a repository of...
tr:nth-child(odd) {background-color: #f7f7f7;} th{background-color:#ddd;...
After building your website with Adobe Dreamweaver®, you can publish it to your...
You can use Microsoft SQL Server Management Studio to import a SQL 2008 database not...
Du kan återställa eller ändra autentiseringsuppgifterna du använder för att...
Rodmappen til din website er det indhold, der indlæses, når besøgende besøger...
Din hostingkonto har en indbygget filhåndtering, som du kan bruge til at uploade...
Rotkatalogen för webbdin webbplats är det innehåll som laddas när besökare...
You can create MySQL or MSSQL databases on your hosting account for your websites to...
WordPress® is one of the most commonly used blogging applications. While it's...
Using File Transfer Protocol (FTP), you can connect to a remote computer, such as a...
If you want to restrict access to directories on your website, you can use your...
If your website has been compromised, you might need to change the administrator...
If you want to move WordPress to a different directory - maybe you installed it in the...
You might receive the following error when trying to connect to your cPanel shared...
Parallels Plesk Panel absolute hosting paths are: G:\PleskVhosts\ your account's...
Currently, all Plesk accounts create and host MySQL 5.5 databases.
You can create custom MIME types on a Windows shared hosting account by modifying the...
Where you can download your backups you create depends on which type of backup you...
You can configure MIME types using a web.config file if you are running IIS 7.0. For...
Using Plesk shared hosting accounts, you can only remove Web access from directories...
Connecting remotely to a database lets you manage it using tools like MySQL Query...
If you need to change your hosted domain's DNS, you can access our DNS manager through...
You might need to find your hosting account's IP address to point your domain name to...
Your hosting account uses bandwidth when it sends or receives data with the rest of...
You can recycle your account's application pool. Log in to your Account Manager....
You can set different directory permissions for each of the directories in your...
Your hosting account's default file displays when visitors go to your site. For more...
To make your website visible on the Internet, you need to point your domain name to...
If you no longer want to host a secondary domain name on your hosting account, you can...
Changing the primary domain name on a hosting account lets you change the domain name...
Our hosting accounts have an admin tool built in to help you manage MS SQL databases....
Our hosting accounts let you view statistics about your website's traffic....
You can use your control panel in a large number of languages. Log in to your...
You can rename files you've uploaded to your hosting account. Log in to your...
You can create new files on your hosting account that use any extension. Log...
You can delete directories and any files in them from your hosting account....
To download files from your hosting account to your local computer, you'll need to...
You can create exact copies of files on your hosting account. Log in to your...
You can move files on your hosting account between different directories. Log...
You can delete individual files from your hosting account. Log in to your...
You can ZIP together multiple files to create a single file. This is also known as...
You can unzip any ZIP (or compressed/archived) files on your hosting account....
You can edit the contents of any text-based files on your hosting account. Before...
You have two options when exporting your MySQL database. You can either export the...
If you backed up or exported a database to a SQL file, you can import it into one of...
Optimizing your database removes the gaps in data or "overhead" that can occur when...
You can restore MySQL databases you created at another hosting company. To do so, you...
HTTP status codes are three-digit numbers that provide Web browsers with information...
NOTE: This procedure is available for Linux Deluxe or Premium Windows hosting...
If you created a website using Adobe Creative Cloud (CC) Muse, you can use its...
Your Linux Web Hosting account lets you process files in different languages. File...
If you want to use custom PHP modules, you can manage them through a PHP...
Your default PHP upload limit depends on the type of hosting account you have ( more...
A PHP initialization file is not always immediately recognized by shared hosting...
Use the following steps to publish your website using the Fetch FTP client on a...
After building your website with Adobe Dreamweaver®, you can publish it to your...
After building your website with Adobe Dreamweaver®, you can publish it to your...
You can use Microsoft® Windows 7 to connect to your hosting account and upload...
This example describes using ASP.NET/MySql.Data to connect to a MySQL Database. A few...
You can export tables from your SQL server database to as XML or CSV from the SQL...
After you purchase a hosting plan, you need to set it up before you can use it to host...
You can create virtual directories on your hosting account which work like aliases to...
Using your control panel, you can customize the IIS Settings for directories on your...
You can preview what your domain's website looks like before making it visible on the...
Your cPanel account displays its PHP version on its home page. Plesk lets you...
To upload content to your website, you need your FTP username and password. This...
phpMyAdmin lets you manage MySQL databases. You can change database values, run...
After you've backed up your shared hosting account ( more info ), you can use those...
The root directory of your website is the content that loads when visitors access your...
If you have either a Deluxe , Premium , Unlimited , or Ultimate hosting account,...
Keeping a backup of your website is a wonderful idea. It provides insurance against...
Database-driven applications, such as WordPress, use your database host name to...
You can log in to your website's databases as one of the users you created. If you...
You can view or change your ASP.NET version on our Windows-based hosting accounts....
After creating your database, you can find its details, including its hostname, in...
Additional FTP users can upload and manage files in your hosting account. Log...
Your hosting account has a built-in file manageryou can use to upload files to your...
Your hosting account has a built-in tool to make installing applications like...
You can easily edit the password and working directory for FTP users. Log in...
You can remove specific users' FTP access to your account. NOTE: You can only...
To make your website visible on the Internet, you need to upload your website's files...
FileZilla is a free File Transfer Protocol (FTP) client for Windows®, Mac®,...
The software we install on your hosting account depends on its type ( more info )....
PHP initialization files can manage form, server, and environmental variables as well...
You can add domain names to any type of hosting account. However, what you can do with...
Using Domain Aliases, Plesk lets you add domains to your hosting account that load...
Plesk lets you add new domains to your hosting account so you can host multiple...
Plesk servers (both shared and on servers) lets you host a website for your domain...
Our Plesk shared hosting accounts can copy or clone sites. This is a simple way to...
Plesk has the tools you need to create a staging environment for your website. Web...
To prevent other sites from using your bandwidth by directly linking to files on your...
Plesk provides native support for Server Side Include scripting for SHTML, HTML, and...
If you're new to hosting or Plesk, this article will help you get started. 1. Set...
Our Plesk shared hosting accounts ( more info ) support SSL certificates from us...
You can log directly into Plesk using your hosting account's username and password by...
Honestly — thanks for sticking with us and setting up your free Plesk account....
Our Plesk shared hosting accounts let you schedule tasks, which are similar to Cron...
Parallels Plesk Panel offers a high-level overview of your account's statistics baked...
Plesk is a control panel available on our Windows-based hosting accounts and servers....
Our Plesk shared hosting accounts support Wincache for PHP apps. This feature can...
When a visitor types your domain name in to their browser they are automatically...
If you have a problem with your WordPress® installation's Permalinks, you can...
If you set up WordPress, you obviously want to use it. No matter how or where you set...
Think of your website like an apartment; it requires maintenance. You don't just move...
What if you installed WordPress® in the wrong directory? Don't worry — it...
No one wants to be responsible for ruining everyone else's good time. No one wants to...
JetPack is a WordPress plugin that bundles some of the top WordPress features....
Morrissey said, "I've seen it happen in other people's lives and now it's happening in...
If you do something that changes the URL of your WordPress® site, you need to...
A subdomain is an easy way to create a memorable Web address for unique content areas...
After you purchase an SSL certificate, you need to request it for the domain name (or...
Subdomains let you create memorable addresses and easy ways to access areas of your...
After you set up your hosting account, you can manage the domains it uses:...
Our Plesk shared hosting accounts offer WebMatrix "publish profiles" using Microsoft...
If you want to use Concrete5 to build your website, you can manually install it on a...
404 pages display when someone tries to access a page on your website that doesn't...
By default, our Windows hosting accounts display a custom/generic error when...
To find information about any of these settings, see Upload files to your website...
Joomla! lets you use Search Engine Friendly (SEF) URLs for your website, which can...
You need an SSL certificate installed and set up on your shared hosting account before...
This article shows you how to add an additional password to your wp-admin folder under...
There are different ways to move your WordPress® blog between servers. You should...
Hosting a WordPress® website can be simple and exciting. The following articles...
If you have problems establishing an FTP connection to your hosting account using...
Our Windows hosting supports ASP.NET application DLLs only. Further, DLLs that require...
If you want to change your WordPress® site's domain name, you can use your...
If you encounter slowness or errors on your WordPress® site, your plugins might be...
If you have a secure certificate (SSL) on your website, you can automatically redirect...
There are a few common ways that your website, or Web application, can be hacked, or...
Attackers often create users to exploit security vulnerabilities in Joomla! and other...
TimThumb is a tool used by WordPress themes and plugins to resize images. Old versions...
If you no longer want to use WordPress® or Joomla!®, you can uninstall or...
If you cannot see your website after you upload your site content, here are a few...
When importing a SQL Server database from an existing hosting account to your Windows...