Frequently Asked Questions

Viewing Your Database Details with Shared Hosting Accounts

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Last Updated: June 19, 2015 9:58 AM

After creating your database, you can find its details, including its hostname, in your control panel.

  1. Log in to your Account Manager.
  2. Click Web Hosting.
  3. Next to the hosting account you want to use, click Manage.
  4. Click Databases.

Your database's details displays including its host name (Database server) and users.

Do not include the port following the IP address for your MySQL databases. For example, if your Database Server is 1.1.1.1:3306, use 1.1.1.1 as your database's hostname.

If you cannot log in to your database, reset one of the database's user's passwords by going to the Users tab. From there, click the user's name you want to use, reset the password, and then click OK.