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Frequently Asked Questions

Reset Database User Passwords

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Last Updated: June 19, 2015 9:58 AM

You can log in to your website's databases as one of the users you created. If you can't log in to it, try resetting the user's password.

  1. Log in to your Account Manager.
  2. Click Web Hosting.
  3. Next to the hosting account you want to use, click Manage.
  4. Click Databases.
  5. Go to the Users tab.
  6. Click the user whose password you want to change.
  7. Complete the on-screen fields, and then click OK.

NOTE: If you use a MySQL-based application, such as WordPress®, you must update your connection strings to use the new password.