Help Center

Version 2.0

• Hosted Exchange Email
• Using Email Clients

Related Articles

• Cleaning up Your Outlook Contacts Auto-Completion Errors
• Populating Distribution Lists in Outlook Exchange Email
• Downloading Outlook or Entourage for Hosted Exchange Email Accounts
• Setting up Outlook 2010 & 2013 for Hosted Exchange Email
• Setting up Hosted Exchange Email Using Outlook 2011 for Mac
• Using Hosted Exchange Email with Microsoft Entourage
• Switching from Workspace Email to Hosted Exchange Email Without Losing Any Messages

Setting up Your Hosted Exchange Email Address as POP or IMAP

You can retrieve email from several Hosted Exchange Email addresses in Outlook®. Only one email address can be configured to use Exchange, however. Set up additional email addresses as POP or IMAP accounts.

NOTE: Use these instructions if you are setting up a second Hosted Exchange Email mailbox in Outlook or Entourage®. This is not intended for use with other email clients that support Exchange, or for users with no other Exchange accounts in their email client.

Before continuing, you need to know which version of Exchange your mailbox uses. For more information, see Finding Your Hosted Exchange Email Version.

To Set Up Your Hosted Exchange Email Address as POP or IMAP

1. Launch Outlook.
2. From the Tools menu, select Account Settings.
3. In the Account Settings window, click New.
4. If you already have one or more email addresses set up in your Outlook client, select Microsoft Exchange, POP3, IMAP, or HTTP, and then click Next.
5. On the Auto Account Setup page, complete the following:
   • Your Name — Enter your name or a name you want to assign to this email address.
   • Email Address — Enter your email address.
   • Password and Retype Password — Enter and then re-enter the password for your email address.
   • Manually configure server settings — Select this option.
6. Click Next.
7. Select Internet Email to set up your email address as POP or IMAP, and then click Next.
8. On the Internet Email Settings page, enter the following:
   • Your Name — The same name you entered on the Auto Account Setup page.
   • Email Address — The same email address you entered on the Auto Account Setup page.
   • Account Type — Select either POP3 or IMAP, depending on the type of account you want to create.
   • Incoming Mail Server — Type one of the following, based on your Hosted Exchange Email version:
     • Exchange 2007 — mail.ex1.secureserver.net
     • Exchange 2010 — mail.ex2.secureserver.net, mail.ex3.secureserver.net, or mail.ex4.secureserver.net
   • Outgoing Mail Server — Type one of the following, based on your Hosted Exchange Email version:
     • Exchange 2007 — smtp.ex1.secureserver.net
     • Exchange 2010 — smtp.ex2.secureserver.net, smtp.ex3.secureserver.net, or smtp.ex4.secureserver.net
   • Username — Enter your email address.
   • Password — Enter the password for your email address.
9. Click More Settings.
10. Go to the Outgoing Server tab and select My outgoing server requires authentication.
11. Go to the Advanced tab and do the following:
    • For Exchange 2007
      • POP3:
        
        Incoming Server — If you select This server requires an encrypted connection (SSL), use port 995. If not, use port 110.
        
        Outgoing Server — If you select This server requires an encrypted connection (SSL) use port 465. If not, use port 587 (requires TLS), 25, 80, or 3535.
      • IMAP:
        
        Incoming Server — If you select SSL for Use the following type of encrypted connection, use port 993. If not, use port 143.
        
        Outgoing Server — Whether or not you select SSL, you can use port 25, 80, or 3535.
    • For Exchange 2010
      • POP3:
        
        Incoming Server — Select This server requires an encrypted connection (SSL), and then use port 995.
        
        Outgoing Server — Use use port 587 (requires TLS).
      • IMAP:
        
        Incoming Server — For Use the following type of encrypted connection, select SSL, and then use port 993.
        
        Outgoing Server — Use port 587 (requires TLS).

    NOTE: When you set up POP with your email, it downloads your messages from the server to your email client. If you want to keep a copy of your messages on the server, in the Delivery section, select "Leave a copy of messages on the server." To properly manage your storage space, we highly recommend that you indicate if you want to remove messages after a certain number of days, or when deleted from your Deleted Items folder.

12. Click OK.
13. (Optional) You can click Test Account Settings to verify your settings and make sure that your Outlook can connect with the information you entered.
14. Click Next, and then click Finish.

• Not helpful
• Somewhat helpful
• Helpful
• Very Helpful
• Solved my problem