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Setting up Hosted Exchange Email Using Outlook 2011 for Mac

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Last Updated: October 23, 2014 5:39 PM

With Hosted Exchange Email, you can always use Outlook® Web Access (OWA) to send and receive email messages. But, you also can view your email with an email client. To access your email through Outlook 2011 for Mac®, add an account with the settings outlined below.

Setting Up Outlook 2011 for Mac Using Autodiscover

Use the following instructions if your Hosted Exchange Email account is configured to Autodiscover. See Updating DNS Records for Hosted Exchange for more information.

To Set up Outlook 2011 for Mac Using Autodiscover

  1. Launch Microsoft Outlook 2011.
  2. In the Startup Wizard, click Next. If the Startup Wizard doesn't automatically display, from the Tools menu, select Accounts, and then click + or Exchange Account.
  3. On the Accounts page, enter the following:
    • E-mail Address — Enter your email address.
    • Method — Select User Name and Password.
    • User Name — Enter your full email address.
    • Password — Enter the password you created for your email account.
  4. Select Configure automatically, and then click Add Account.
  5. Once your server is located, click Allow, and then exit the window.
  6. Click Send/Receive.

Setting Up Outlook 2011 for Mac Using Manual Configuration

Use the following instructions if your Hosted Exchange Email account is not configured to Autodiscover. See Updating DNS Records for Hosted Exchange for more information.

To Set up Outlook 2011 for Mac Using Manual Configuration

Before continuing, you need to know which version of Exchange your mailbox uses. For more information, see Finding Your Hosted Exchange Email Version.

  1. Launch Microsoft Outlook 2011.
  2. In the Startup Wizard, click Next. If the Startup Wizard doesn't automatically display, from the Tools menu, select Accounts, and then click Exchange Account.
  3. On the Accounts page, enter the following:
    • E-mail Address — Enter your email address.
    • Method — Select User Name and Password.
    • User Name — Enter your full email address.
    • Password — Enter the password you created for your email account.
  4. If it is selected, deselect Configure automatically.
  5. In the Server field, type one of the following, based on your Hosted Exchange Email version:
    • Exchange 2007 — mail.ex1.secureserver.net
    • Exchange 2010 — mail.ex2.secureserver.net, mail.ex3.secureserver.net, or mail.ex4.secureserver.net
  6. Click Add Account.
  7. Click Advanced.
  8. On the Server tab, in both Server fields type the following, based on your Hosted Exchange Email version:
    • Exchange 2007 — mail.ex1.secureserver.net
    • Exchange 2010 — mail.ex2.secureserver.net, mail.ex3.secureserver.net, or mail.ex4.secureserver.net
  9. Click OK, and then exit the window.
  10. Click Send/Receive.