Frequently Asked Questions

Troubleshooting Links Not Working

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Last Updated: May 7, 2015 2:05 PM

A missing or extra http reference is the #1 reason for problems with your links. So, if you're new to this, please read all about adding links to your text and images.

And you checked for typos right?

Well, even if it looks fine, watch out for a stray slash at the end. Or some other erroneous character. You can try copying and pasting the URL into a new browser window, just to be sure. If anything changes on the URL in the browser address bar, better re-enter the URL to match.

GoDaddy Email Marketing recommends that you paste links in, for extra validity. So, open another window, go the webpage you are trying to link, copy the URL, and paste it into GoDaddy Email Marketing. No fuss, no worries!

Also, it's very smart to give all links a quick test before you send that email to others. You can do this in the Preview screen, and by sending yourself a test email.

And if you're still having trouble, just call our award-winning support team 24/7 at (480) 505-8877.

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