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Frequently Asked Questions

Enabling Admin (Root) Access on Your Managed or Fully Managed Server

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Last Updated: June 18, 2015 9:32 AM

If you need root (i.e. sudo or substitute/super user) access to your Managed or Fully Managed Server, you can enable it. You might need this kind of access to install applications or make high-level changes to your server's configuration.

To Enable Admin (Root) Access

  1. Log in to your Account Manager.
  2. Click Servers.
  3. Next to the server you want to use, click Manage.
  4. Click Settings.
  5. Next to Admin Access, click Change.
  6. Make sure Enable your admin (root and sudo) access permission is selected.
  7. Click Save, and then click OK.

With admin access, you can successfully issue substitue user commands via SSH (more info).

To remove access, deselect Enable your admin (root and sudo) access permission.