Close Window x

Frequently Asked Questions

Help Center Search

Providing Free Shipping

Print this Article
Comment on this Article
Last Updated: February 26, 2009 2:35 PM

The "no shipping" (or free shipping) option is designed almost exclusively for digital product downloads.

If you do not enable shipping options, then the sub-total for the order does not include a shipping charge. This option lets you employ a business model that includes shipping in the total cost of the product. If you normally charge for shipping, but want to offer free shipping as a promotional tool, you must first enable United States Postal Service, UPS, or Custom shipping.

For more information on these shipping options, see the following articles.
Using U.S. Postal Service
Using UPS
Setting Custom Options for Price-Based Shipping

To Set Free Shipping

  1. Log in to your Account Manager.
  2. In the My Products section, click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Open next to the Quick Shopping Cart account you want to use.
  4. From the Promotions menu, select Free Shipping.

    NOTE: If you have just enabled a shipping option, you need to publish your store before the Free Shipping link is available to you.

  5. Click the Edit icon for the shipping method to which you want to add free shipping.
  6. Configure the following details of your free shipping promotion.
    Status
    Select Active to activate the free shipping promotion.
    Minimum Purchase
    To specify a minimum purchase requirement, select Amount and specify the minimum amount that qualifies for free shipping.
    To prevent a minimum purchase requirement, select Not Required.
    Valid Dates
    To specify a date range for free shipping, select Valid from, and then specify the start and end date for free shipping.
    To avoid assigning a date range, select Always valid.

    NOTE: You can click the calendar icon to easily select specific dates. In the Select Date window, click the month and year to select a specific period, the forward/backward arrows to move one month at a time, or click a specific day, and then click Select.

    Maximum Number of Uses
    To avoid limiting the number of free shipping transactions, select Unlimited Uses.
    To specify the maximum number of free shipping transactions, select Limited to, and then specify the number you want to allow.
  7. Click Save.

When your customer makes a purchase, the final order screen displays the amount the shipping would have cost and displays the shipping charge as removed from the total order price. You can also configure a free shipping coupon where your customer must enter a coupon code that you define. For additional information on creating coupons, see Using Coupons for Site Promotion.

NOTE: If you want to provide free shipping on a case-by-case basis, select a default shipping method on the Shipping page, and then select Charge for Shipping = No on the Product Editor page for the specific product.