Do your hosting accounts support active or passive FTP?
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Last Updated:
July 2, 2012 6:14 PM
Our hosting accounts only support passive FTP. For this reason you need to make sure that the application you are connecting with supports passive FTP, and that it is enabled. This setting is present in most FTP clients and website design software that support publishing with FTP.
For more information about FTP, see Upload files to your website (FTP).
