Frequently Asked Questions

How to Gain Access to Domains/Accounts as a Minor

Print this Article
Last Updated: May 4, 2015 4:06 PM

If you are listed as the account holder or domain name registrant and are under 18 years of age, we will need your parent/guardian to make the request online at changeupdate.com. The following is a list of required documentation to complete the request:

  1. The online request form must be completed by the parent/guardian.
  2. We require a color copy, scan, or digital picture of a government-issued photo ID for the parent/guardian.
  3. A legible copy of the minor's birth certificate.
  4. A copy of a business ID for the company listed as the registrant/account holder. Examples of acceptable government-issued business identification are:
  • A copy of a government-issued business license, which is issued from a local, county, state, or federal agency.
  • For U.S. based businesses we can accept an EIN/TIN Assignment Letter from the IRS. You may request a copy of this letter by contacting the IRS at 1-800-829-4933.

NOTE: We cannot accept copies of articles of incorporation/organization, applications, documents printed from the internet, or tax returns as business ID.

This process is used to ensure that no unauthorized changes are made to our customers' accounts. These procedures are in place for your protection.

Once this documentation is received we will inform you of what is needed to process your request, or we will let you know that your request has been completed.