Frequently Asked Questions

Nameservers for Domains Registered Elsewhere/Hosted with COMPANY_NAME

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Last Updated: July 9, 2015 4:27 PM

If your domain is registered somewhere else, but you're hosting your website with us, you can connect the domain name to your website using COMPANY_NAME's nameservers. You don't need to understand what nameservers are to complete this process, but you can find more information in What is DNS?

Changing your domain's nameservers changes where its email gets delivered. If you don't want to make any changes to your email service, you can use your account's IP address instead.

However, if you do want to change your nameservers but keep your email service, you can update your MX records.

Which nameservers you'll use depends on how you're hosting your website:

Service Where to find your nameservers...
Website Builder Find your website's nameservers
cPanel shared hosting Find your website's nameservers
Plesk shared hosting Find your website's nameservers
Web & Classic Hosting Find your website's nameservers
Managed WordPress Find your website's nameservers
CashParking What are my CashParking website's nameservers?
Quick Content What are my Quick Content website's nameservers?
Online Store You cannot host Online Store websites for domains registered elsewhere. However, you can transfer the domain name to us
Reseller Reseller storefronts don't use nameservers; instead see Forwarding Your Domain Name to Your Reseller Storefront

Changing nameservers for .COM and .NET domains can take 4-8 hours to display on the internet. All other types of domains can take up to 48 hours.

Next step

  • Contact your domain name's registrar to update your domain name's nameservers