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Activating Your Hosting Account

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Last Updated: July 15, 2008 1:58 PM

Thank you for your hosting purchase. After you purchase a hosting plan, your account is not automatically set up. You need to log in and complete the set-up process in the Hosting Control Center.

To Activate Your Hosting Account

  1. Log in to your Account Manager.
  2. In the My Products section, select Hosting.
  3. Click Setup Account next to the hosting account you want to manage.
  4. The End User License Agreement displays. Read the agreement, select the checkbox acknowledging that you have read and agree to it, and click Next.
  5. Enter a new user name and password for your hosting account, and confirm your password.

    6. NOTE. This is the User ID and password that you use to connect to your hosting account with an FTP client. This is also the data you need to access your free Web Statistics.

    Creating a Strong Password

    The Hosting Control Center enforces rules that ensure your password cannot be easily hacked. To meet our security criteria, your password:

    • Must contain between 7-14 characters.
    • Must be made up of lowercase letters, uppercase letters, and numbers.
    • Cannot begin with a number or symbol.
    • Cannot contain backslashes, colons, single quotes, double quotes, spaces, or the caret symbol ( ^ ).
    • Cannot contain your user name.
  6. Click Next.
  7. Select a domain name from the list of domains in your account, and then click Next.

    8. NOTE. If your domain name is not registered with us, it is not displayed on the drop down list. In this case, select "Enter a domain not registered here." and enter the domain name in the provided field.

  8. Update the default account options if necessary, and then click Next.
  9. If you have an available Standard Single Domain SSL certificate you would like to apply to this account, select the certificate, read and agree to the Subscriber Agreement, and click Next.

    10. NOTE. Only Standard Single Domain SSL certificates are redeemable through the Hosting Control Center. If you do not have an available Standard Single Domain SSL certificate or other add-on, this screen is not displayed.

  10. Ensure all settings are correct. If you need to update any information, use the Previous button, and then return to this screen.
  11. Click Submit.

    12. A Congratulations message displays letting you know that your hosting account should be ready to use shortly. While this process generally completes within 30 minutes, it can take up to 24 hours. Once your hosting account is ready to use, we send you an email message containing all of your basic account-management information. At this time, you can upload files to your Web site.

    Your hosting account is now set up. For a more detailed account of this process, see our Getting Started Guides:
    Getting Started with Linux Shared Hosting.
    Getting Started with Windows Shared Hosting.

    For more information about uploading files, see Uploading Files to Your Web Site.