Frequently Asked Questions

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Why has my Express Email Marketing account been suspended because of spam?

We suspended your Express Email Marketing account because we received too many spam...

Why did I receive an email stating my campaign has been suspended due to unverified addresses?

Express Email Marketing detected an excessive number of invalid email addresses from...

Can I use CSS in the HTML code for my campaign?

Because some email clients do not support CSS styles, you should not include CSS...

What happens if I try to send more emails than my plan allows?

Express Email Marketing provides you an estimate of the total number of mailings...

Why can't I access Express Email Marketing?

You may not be able to access the Express Email Marketing application because your...

Why has my Express Email Marketing Account been suspended?

When you set up your Express Email Marketing account and send out campaigns, we ask...

What happens if I have more email subscribers than I've paid for?

With Express Email Marketing, you are paying for the number of emails you send, not...

Pasting from Microsoft Word into an Express Email Marketing Campaign

When pasting from Microsoft® Word® into an Express Email Marketing®...