Frequently Asked Questions

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Getting Started Articles

Which Web browsers can I use with Express Email Marketing?

Express Email Marketing is designed for the Microsoft Internet Explorer browser ,...

Adding Email Messages to Your Express Email Marketing Plan

You may find that your Express Email Marketing plan does not include enough emails....

Setting up Your Express Email Marketing Account

To Set Up Express Email Marketing Log in to your Account Manager. In the...

Opening Campaigns or Viewing Response Reports

You can view your Express Email Marketing campaigns and response reports. To...

Accessing the Image Gallery and Image Library

Accessing the Image Gallery and Image Library You can store graphics in your Image...

Uploading Images to the Image Gallery

You can upload images to use in your Express Email Marketing campaigns and surveys....

Changing Account Settings

Once you have created your Express Email Marketing account settings, you can update...

Adding Images to Campaigns and Surveys

You can use images to customize the appearance of your Express Email Marketing...

Downgrading Your Express Email Marketing Plan

You can change your plan to support a smaller volume by logging on to your Account...

Upgrading Your Express Email Marketing Plan

Upgrading your Express Email Marketing plan is quick and easy. If you find that you...

Deleting Images from the Image Gallery

You can delete images from the Image Gallery in your Express Email Marketing...

Hiding the Getting Started Page

You can disable the Getting Started page that displays each time you access your...

Uploading a Company Logo

You can upload a company logo image, up to 100K in size for both uploaded and...

Setting up Account Preferences

When setting up your Express Email Marketing plan, you must first establish your...