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Frequently Asked Questions

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Searching Orders

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Last Updated: February 26, 2009 2:35 PM

Through Quick Shopping Cart, you can search for orders using the Order Search Tool on the main Order Manager page or using any of the specific invoice type pages. The results are displayed in the invoice list for the specified search criteria.

Search criteria can be entered as complete fields or as partial data. For example, you can search for a full invoice number or full member name, or use a wildcard (*) character to search for all products that have part of a specific term in the description.

To Search Orders (Invoices)

  1. Log in to your Account Manager.
  2. In the My Products section, click Quick Shopping Cart.
  3. On the Quick Shopping Cart page, click Open next to the Quick Shopping Cart account you want to use.
  4. Click Orders. The search tool displays at the top of the page.
  5. Search using any of the following:
    • Invoice #
    • Member's Email Address
    • Member's Billing Name (First, Last, or both)
    • Status
    • Item Number (SKU)
    • Item Description
    • Date Range
  6. Click Search.