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To Clear Your Browser's Cache

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Last Updated: November 25, 2008 2:48 PM

To clear your browser's cache, you must first log out of your Web-Based Email account and any other open windows.

To Clear Your Cache in Internet Explorer

  1. Open the Tools menu, and select Internet Options.
  2. Click on the General tab in the dialog box.
  3. Under Temporary Internet files, click Delete Files.
  4. Check the box next to Delete all offline content.
  5. Click OK.

To Clear Your Cache in Mozilla Firefox

  1. Open the Tools menu, and select Options.
  2. Click on the Advanced icon, then click the Network tab.
  3. Click on the Clear Now in the Cache section.
  4. Click OK.

To Clear Your Cache in Netscape

  1. Open the Edit menu, and select Preferences.
  2. Expand the Advanced menu by clicking on the plus sign (+).
  3. Select Cache, and click Clear Cache.
  4. Click OK.

To Clear Your Cache using Firefox on a Macintosh

  1. Open the Tools menu, and select Clear Private Data.
  2. Select the box for Cache.
  3. Click Clear Private Data Now.

To Clear Your Cache using Safari on a Macintosh

  1. Open the Safari menu.
  2. Select Empty Cache.
  3. In the Dialog box, click Empty.