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Frequently Asked Questions

E-Mail Articles

Testing Your Server for Open Relays

If your server has its mail relays open, your server might be used to send spam...

Finding Your Server's Email Relay Server Settings

Our server customers must send email using one of our relay servers. This prevents...

Create a Form Mailer for Linux VPS and Dedicated Servers

To use a PHP form-mailer on a Linux Dedicated or Virtual Private Server (VPS), create...

Finding and Fixing Spam Abuse on Your Server

If you suspect hackers have abused your server to send email without your knowledge,...

Limitations of Hosting Email on Your VPS or Dedicated Server

If you host email addresses on your virtual or dedicated server, the following...

Requesting Additional SMTP Relays for Your Server

By default, dedicated and Virtual Private Servers (VPS) have a limit of 1,000 SMTP...

Setting up Email Forwarding for Individual Email Addresses in Parallels Plesk Panel

To Set Up Email Forwarding for Individual Email Addresses in Parallels Plesk Panel...

Why aren't my email messages being sent on my VPS or Dedicated Server?

All outbound email from a dedicated or Virtual Private Server (VPS) must use the relay...

Configuring Mail Settings to Send Mail from Our Servers

To send mail out from our servers on your dedicated or Virtual Private Server (VPS),...

Setting up Email Forwarding in Parallels Plesk Panel

You can set up email forwarding inside Parallels Plesk Panel. These instructions apply...

Why am I unable to log in to my Horde Webmail?

For the Horde Webmail login process to work correctly, the configuration option...

Setting up Email Clients with Your Server's Email Addresses

If you set up email on your server, you can use it with an email client using the...

What if I've reached my server's SMTP limit?

There is a daily limit of 1,000 outbound emails from your dedicated/Virtual Private...