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Frequently Asked Questions

Account Setup Articles

iPhone: Setting up Workspace Email

We know you're excited to get your email set up on your iPhone®, iPad® or...

Outlook 2010 and 2013: Troubleshooting Email

Use the following information to troubleshoot common issues when setting up email in...

Android: Troubleshooting Email

Use the following information to troubleshoot common issues when setting up email on...

iPhone: Troubleshooting Email

Use the following information to troubleshoot common issues when setting up email on...

Making Sense of Email Clients: Desktop and Mobile

Here's the Lowdown: You want to easily access and manage your email from your...

Creating Multiple Email Addresses

You can add multiple email addresses to your email account at one time using the Bulk...

Using the Email Setup Wizard

From the Workspace Control Center or the Email Setup Center, you can use the Email...

Checking and Changing Email Regions for Workspace Email

To provide the best email services to our customers, we offer Workspace Email servers...

Managing Email Products

This guide will help you to manage your email products accounts using the Workspace...

Managing Your Email Account SMTP Relays

SMTP relays let you send emails through our servers using third-party clients, such as...

Setting up Email Addresses in the Workspace Control Center

After purchasing an email plan or if you have existing free email credits, you can set...

Finding Your Email Settings with the Email Setup Center

The Email Setup Center is a one-page view of your account settings and helpful links...

Finding Your Email Program's Settings

The settings you need to set up email on your mobile device (iPhone®,...

Using Your Workspace Login

To make it simple for you to use all of our Workspace applications, we created the...

Applying Additional Disk Space to Email Addresses

If you need more storage space for your email plan, you can purchase additional disk...

Windows Phone: Setting up Email

We know you're excited to get your email set up on your Microsoft® Windows phone....

What does Pending Verification mean in the Workspace Control Center?

To ensure our email services aren't being used to traffic spam-related advertisements,...

Setting up Email on Your BlackBerry z10

You can set up your BlackBerry z10 to work with your Workspace Email or Hosted...

How to Create an Email Account              

Hi there! In this video, you’ll learn how create your own email account....