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Frequently Asked Questions

Transfers and Account Changes

A domain name transfer moves a domain name from one registrar to another. An account change moves a domain name from one account to another at the same registrar.

More Transfers and Account Changes FAQ and Articles

Transfers and Account Changes Articles

Accepting a Domain Name into Your Account

An account change occurs when an account owner moves a domain name from one account...

Updating Missing or Inaccurate Authorization Codes

Some domain name registries assign authorization codes (also known as EPP codes or...

How do I resend the transfer IDs to my updated admin email address?

When you purchase a domain name transfer to us, we send the transfer IDs required to...

Transferring Domain Names to Another Registrar

The process for transferring domain names from your account with us to another...

Restarting Domain Transfers to Us

If there is an error with your domain name transfer to us, it displays in the Status...

Moving a Domain Name out of Your Account

If you want to move a domain name from one account with us to another, you are in the...

Get Authorization Code via Download

Some domain name registries require authorization codes for transfers, but we cannot...

Get an Authorization Code for Transfers

Some domain name registries assign authorization codes (also known as EPP codes or...

Unlock Expired Domains

Unlocking your expired domain name is easy. Log in to your Account Manager. Next...

Authorization Codes to Transfer ccTLDs

The country-code top-level domain names (ccTLDs) in the table below have unique...

Unlock Domains

We keep your domains locked to keep them secure. Locked domain names cannot be...

Transfer Domain to COMPANY_NAME

You can use these instructions to transfer a domain name from your current registrar...

Preparing to Transfer Domain Names to COMPANY_NAME              

Before you can authorize a domain name transfer from another registrar to us, you...