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Frequently Asked Questions

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SiteLock

Website Protection identifies security issues on your website that could allow a hacker to steal information, deface your site, or infect your customers. Site Scanner's daily vulnerability scan looks for threats and categorizes them by severity with an easy-to-read scorecard and gives you recommendations on how to fix them.

More SiteLock FAQ and Articles

SiteLock Articles

Identifying, Removing, and Preventing Malware on Your Hosting Server

Malware is short for malicious software. It's a catch-all term that describes harmful...

Logging in to SiteLock

After setting up SiteLock ( Standalone / Server ), you'll...

Changing Your SiteLock Language Preference

SiteLock offers multi-lingual support. If your language doesn't automatically default...

Performing SiteLock Scans on Demand

Though SiteLock™ automatically scans your site, you can request to perform most...

Fixing Issues SiteLock Detects

If SiteLock's scans ( more info ) detect compromises or vulnerabilities, it offers two...

Upgrading Your SiteLock Account

If you want to add features to your SiteLock account, such as SMART scans or...

Changing SiteLock Email Settings

By default, SiteLock emails notifications to the email address on your IX-ONE DOMAIN...

Configuring SiteLock SMART Scans

SiteLock's SMART scans not only scan your website for malware, it also removes known...

Verifying SiteLock Domain Ownership

Before SiteLock™ can completely scan your site, you need to verify that you own the...

Setting up SiteLock

SiteLock is a security-enhancing tool for your website. It offers a number of...

SiteLock Features

SiteLock offers customers a simple tool to perform a really complicated task:...

SiteLock's Glossary of Hacks

While hackers can get creative with how they compromise a site, there are things they...

Understanding Your SiteLock Malware Scan Report

SiteLock's Malware Scan checks your website's pages for for malware signatures, links...

What types of scans does SiteLock offer?

SiteLock™ offers different types of scans to find vulnerabilities and compromises...

Which of my domain names will SiteLock scan?

When you set up your SiteLock account on a domain name ( more info ), it will scan...

Adding SiteLock's Trust Seal to Your Site

If your website is vulnerability-free, SiteLock™ lets you display a Trust Seal...