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Frequently Asked Questions

Why do I get an error when I try to delete the weight-based shipping option?

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Last Updated: May 1, 2015 9:25 AM

If you are trying to delete the weight-based shipping option, you may receive the following error:

Error: One or more values must be defined.

To set a flat rate shipping for an entire order, you must have at least one weight-based rule established in your Quick Shopping Cart account.

To Set a Flat Tax Rate

  1. Log in to your Account Manager.
  2. Click Quick Shopping Cart.
  3. In the Quick Shopping Cart list, click Manage next to the account you want to modify.
  4. From the Set Up menu, in the Operations section, select Shipping.
  5. In the Custom Shipping section, click Set Up.
  6. Click Add Custom Shipping.
  7. Enter a name for your custom shipping option.
  8. Select Order Weight.
  9. Select Entire Order.
  10. In the Shipping Fees section, click Add and enter the required information.
    Min. Weight (lbs)
    Enter the minimum weight for a package to incur this shipping charge. Any order below this weight generates a $0 shipping charge.
    Max. Weight (lbs)
    Enter the maximum weight for a package to incur this shipping charge. Ensure that the maximum weight is large enough so that no order can have a greater weight (i.e. 1000 pounds).
    Fee ($)
    Enter the dollar value for shipping charge.
  11. Optional: Enter a Handling Fee and any Surcharges.
  12. Click OK.

NOTE: You must republish your storefront for your changes to take effect.