Help Center

We verify you own the domain name by checking publicly accessible records in our system and the WHOIS database.

If you need to verify your domain ownership using a DNS record or HTML page, see Verifying Your Domain Ownership for SSL Certificate Requests (HTML or DNS).

We verify yours or your business's:

• Domain ownership, outlined in the Standard Assurance section of this article

  NOTE: Domain ownership verification does not apply to Code/Driver Signing certificates.

• Identity
• Address
• Telephone number

What documents do I need?

What you'll need to email us depends on whether you requested your certificate for an individual or an organization.

Individuals

• Government-issued photo ID
• Utility bill, or bank or credit card statement that displays address and phone number

Organizations

• Business license
• Sales & Use Tax certificate (neither the number or the FEIN alone are acceptable)
• "Doing Business As" (DBA) documentation
• Fictitious-name documentation
• Occupational Tax Certificate/License
• Non-profit organization tax exemption certificate
• Articles of Incorporation
• Utility bill, or bank or credit card statement that displays address and phone number
• A letter of attestation from an attorney or CPA

We also verify your phone number by calling it before we issue the certificate.

We verify your business':

• Domain name ownership, Information outlined in the Standard Assurance section of this article
• Information outlined in the Deluxe Assurance section of this article
• Registration

What documents do I need?

What you'll need to email us depends on your type of business, but could include:

• Certificate request signed by certificate requestor and certificate approver
• Signed contact agreement for all initial requests and changes to authorized signer
• Notarized personal statement attestation (for non-LLC or Inc. businesses)
• Notarized face-to-face attestation statement (for non-LLC or Inc. businesses)
• Notarized copy of the photo ID used for identity validation (for non-LLC or Inc. businesses)
• Verified legal opinion or certified public accountant letter, depending on results from other validation methods