Frequently Asked Questions

Configuring Articles

Adding IP Addresses to Your Dedicated Server

After requesting additional IPs, you must configure your server to accept traffic on...

Increasing User File Upload Limits Using php.ini on Your Linux Server

For the shared hosting version of these instructions, see PHP upload limits on shared...

Adding IP Addresses to Your Linux Server (Traditional)

WARNING: We have multiple configuration methods for our servers' networking. To make...

Configuring Your Linux Server as a DNS Server (No Control Panel)

You need to perform several tasks to configure your Linux server as a DNS server. This...

Setting up DNS with Your Parallels Plesk Panel 9 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your dedicated or...

Configuring Your SMTP Relay Server on Your Linux Server Using Parallels Plesk Panel

NOTE: Before configuring your SMTP relay server, check the Hosting Control Panel to...

Partitioning a Linux Dedicated Server's Second Hard Drives

If your Linux server is configured with two hard disks, and you want to partition your...

Configuring the SMTP Relay Server on Your Linux Server Using Simple Control Panel

NOTE: Before configuring your SMTP relay server, check the Hosting Control Panel to...

How do I update my max clients setting?

To update your max clients setting using SSH: Connect to your server via SSH (...

Installing Zend Optimizer on Your Linux Virtual Dedicated Server

Some of the information in this article is advanced material we make available as a...

Enabling Mailman in Parallels Plesk Panel

If you need to use the mailing lists in Plesk you first need to enable Mailman or the...

Adding IP Addresses to Your Linux Server (Loopback)

WARNING: Do not complete these steps if you have a Virtual Private Server (VPS)....

Installing an SSL Certificate on Your Dedicated Server

To obtain an SSL certificate for a website hosted on your dedicated server, you must...

To Upgrade from Red Hat 5 to CentOS 5.2 Using the Hosting Control Panel

You can migrate from Red Hat Enterprise Linux 5 to CentOS 5.3 using our Hosting...

Synchronizing Your Server's Passwords

These instructions do not apply to server with the Gateway interface ( more info )....

How long does it take to set up my server?

It may take up to 72 hours for the server option to appear in your account. Once this...

Generating a Strong Password

A password is your first and last line of defense in computer security. Typically...

Configuring the SMTP Relay Server on Your Linux Server Using cPanel

NOTE: Before configuring your SMTP relay server, check the Hosting Control Panel to...

What can I install on my dedicated server?

You may install anything you want on your dedicated server, as long as the installed...

How Can I Access the Second Hard Drive of My Dedicated Server?

How you access a secondary drive on your dedicated server depends on which operating...

Do you restrict what content I can keep on my server?

As long as the material or content does not violate the regulations listed in the...

Can I communicate with Tomcat through port 8080?

The Parallels Plesk Panel configuration of Tomcat uses port 9080 instead of the...

Which control panels can I install on my server?

You can purchase and install any control panel on your dedicated server that you...

Purchasing Your Own Red Hat Enterprise Linux License

Some of the information in this article is advanced material we make available as a...

To Upgrade from Red Hat 4 to Cent OS 4.7 Using Yum

Some of the information in this article is advanced material we make available as a...

To Upgrade from Red Hat Enterprise Linux 5 to CentOS 5.3 Using Yum

Some of the information in this article is advanced material we make available as a...

Update BIND on Your Linux Dedicated/Virtual Dedicated Server

Some of the information in this article is advanced material we make available as a...

How Do I Install Software on my Linux Dedicated Server?

Installing Software on Your Linux Server Using Yum or RPM Connect to your...

How to Set up a Reverse Proxy

A proxy is an application that processes resource requests between client computers...

Changing Your Tomcat Login Credentials

After installing Tomcat on your server, you need to change the credentials to log in...