Frequently Asked Questions

Plesk Articles

Installing an SSL Certificate in Parallels Plesk Panel

Follow the instructions below to install the SSL certificate on your Web server. When...

Accessing MySQL Using SSH with Plesk Installed

To Access MySQL Using SSH with Plesk installed Connect to your server via SSH...

How do I rebuild qmail's queue if it is damaged or consists of a lot of spam messages?

Some of the information in this article is advanced material we make available as a...

Recovering Your Parallels Plesk Panel Password on a Linux Server

If you forget your Parallels Plesk Panel password, you can recover it on your Linux...

Viewing Messages in Your Qmail Queue

Some of the information in this article is advanced material we make available as a...

Disabling Recursive DNS in the Parallels Plesk Panel

Using Parallels Plesk® Panel you can disable recursive DNS. For information on...

What if I can't connect to FTP through Parallels Plesk Panel?

If your FTP connection to your Linux Parallels Plesk Panel fails, here are a few...

Adding Email Accounts to Plesk Servers

Servers running Plesk let you create email addresses at the domains hosted on your...

Logging in to Your Server

Logging in to your server depends on its operating system and whether or not you have...

Accessing Your Parallels Plesk Panel Webmail

If you have Webmail enabled in Parallels Plesk Panel, you can access your email at:...

Configuring Plesk to Support an External Email Server

With Plesk, you can configure your server to use external mail servers, such as...

Accessing Service Provider View in Plesk

In Plesk, there are several interface views available for you to choose from....

Updating Domain Name Expiration Dates in Plesk

When you set up domain names in Plesk, the default domain name renewal date is set to...

Setting up DNS with Your Parallels Plesk Panel 11 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your Dedicated or...

Configuring IPs in Plesk with a Hardware Firewall

Follow these instructions to configure IP addresses in Plesk with a hardware firewall....

Installing Tomcat in Plesk 10.x and 11.x

If you want to run Java applications on your Linux server with Plesk installed, you...

Setting up DNS with Your Parallels Plesk Panel 10 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your Dedicated or...

Customizing Script Dir on a Server Running Parallels Plesk Panel

Some of the information in this article is advanced material we make available as a...

Enabling Mailman in Parallels Plesk Panel

If you need to use the mailing lists in Plesk you first need to enable Mailman or the...

Upgrading to Parallels Plesk Panel on Your Server

If you previously purchased your server without a control panel, you can purchase the...

Adding a Mailing List in Parallels Plesk Panel

You can set up a mailing list in Plesk to send emails to your customers. Using...

Why does Dr.Web AntiVirus send me notification emails?

Dr.Web® AntiVirus restricts licensing to 15 email addresses. If you set up more...

Getting Started with Your Linux Server Using Parallels Plesk Panel 10

This guide will assist you in getting started with your Linux Server using Parallels...

Setting up File Sharing on the Parallels Small Business Panel

Using file sharing on the Parallels Small Business Panel lets users within the...

Setting up Your SSL Certificate in Parallels Plesk Panel for Linux

Once your certificate has been issued, you can download it. For more information, see...

I upgraded Parallels Plesk Panel, why isn't my correct Parallels Plesk Panel license displaying?

After you purchase an upgrade for Parallels Plesk Panel, you need to log in to...

Where can I find more information about Parallels Plesk Panel?

For comprehensive Parallels Plesk Panel documentation, visit the Parallels website .

Why is Webmail in Parallels Plesk Panel 8.1 for Fedora 4 or CentOS 4 not working?

Symptom: Webmail in Parallels Plesk Panel 8.1 for Fedora 4 and CentOS 4 doesn't work...

Getting Started with Your Linux Dedicated Server Using Parallels Plesk Panel 8.0

This guide will help you to get started with your Linux Dedicated Server running...

Why can't I log in to Parallels Plesk Panel Webmail?

If your password is rejected when you log in to Webmail, your email might be disabled....

Getting Started with Your Linux Private Server Using Parallels Plesk Panel 11

This guide will help you to get started with your Linux Dedicated Server running...

Plesk Pack Features for Your Server

Parallels® Plesk Power Pack adds functionality and new technologies to your...

Adding a Domain Name and Creating a Website in the Parallels Small Business Panel

Adding a domain name to the Parallels Small Business Panel is the first step toward...

Setting up Users and Defining Roles in the Parallels Small Business Panel

As an administrator in the Parallels Small Business Panel, you can create users and...

Enabling Web Statistics in Parallels Plesk Panel

If you use Parallels® Plesk Panel on your server, you can enable its Web...

Retrieving Parallels Plesk Panel Passwords from MySQL

Some of the information in this article is advanced material we make available as a...

Can I use FrontPage 2002 Server Extensions with my Linux Parallels Plesk Panel server?

As of June 30, 2006, the Microsoft FrontPage 2002 Server Extensions for UNIX/Linux...

Changing the Logo in Parallels Plesk Panel

Parallels Plesk Panel® lets you brand the interface with your own logo. This...

How does Simple Control Panel compare to Plesk and Parallels Small Business Panel?

Simple Control Panel, Plesk, and Parallels Small Business Panel all help you manage a...

Changing the Appearance of the Parallels Plesk Panel Admin Interface

You can customize the user interface of Parallels Plesk Panel® using one of the...

Setting up Email Using the Parallels Small Business Panel

Email addresses are automatically created when you create a new user in the Parallels...