Close Window x

Frequently Asked Questions

Plesk Articles

Why doesn't Parallels Plesk Panel start?

If your Parallels Plesk Panel service is not running under the Local System account...

Installing Tomcat in Plesk 10.x and 11.x

If you want to run Java applications on your Linux server with Plesk installed, you...

Setting up DNS with Your Parallels Plesk Panel 10 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your Dedicated or...

Customizing Script Dir on a Server Running Parallels Plesk Panel

Some of the information in this article is advanced material we make available as a...

Upgrading to Parallels Plesk Panel on Your Server

If you previously purchased your server without a control panel, you can purchase the...

How do I enable CDO.MESSAGE with MailEnable?

Some of the information in this article is advanced material we make available as a...

Setting up Domains in Parallels Plesk Panel 10.x

Using Parallels Plesk Panel, you can add a domain to your dedicated or Virtual Private...

Accessing Your Parallels Plesk Panel Webmail

If you have Webmail enabled in Parallels Plesk Panel, you can access your email at:...

Accessing Your Parallels Plesk Panel Web Stats

This article only applies to servers running Plesk. For information about using your...

Configuring IPs in Plesk with a Hardware Firewall

Follow these instructions to configure IP addresses in Plesk with a hardware firewall....

Setting up DNS with Your Parallels Plesk Panel 11 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your Dedicated or...

Applying Microsoft Database Engine (MSDE) Service Pack 4

Some of the information in this article is advanced material we make available as a...

Retrieving Your MS SQL Database Admin Password

Some of the information in this article is advanced material we make available as a...

How do I patch MailEnable on my Windows Parallels Plesk Panel server?

Some of the information in this article is advanced material we make available as a...

Recovering Your Parallels Plesk Panel Password on a Windows Server

If you forget your Parallels Plesk Panel password on your Windows server, you can use...

Installing an SSL Certificate in Parallels Plesk Panel

Follow the instructions below to install the SSL certificate on your Web server. When...

Configuring Plesk to Support an External Email Server

With Plesk, you can configure your server to use external mail servers, such as...

Accessing Service Provider View in Plesk

In Plesk, there are several interface views available for you to choose from....

Updating Domain Name Expiration Dates in Plesk

When you set up domain names in Plesk, the default domain name renewal date is set to...

Logging in to Your Server

Logging in to your server depends on its operating system and whether or not you have...

Plesk Pack Features for Your Server

Parallels® Plesk Power Pack adds functionality and new technologies to your...

Getting Started with Your Windows Server Using Parallels Plesk Panel 11

This guide will help you to get started with your Windows server running Parallels...

Do you disable any Parallels Plesk Panel features on your Virtual Private Servers?

The VPN and Firewall Parallels Plesk Panel options are currently disabled on all...

Setting up File Sharing on the Parallels Small Business Panel

Using file sharing on the Parallels Small Business Panel lets users within the...

I upgraded Parallels Plesk Panel, why isn't my correct Parallels Plesk Panel license displaying?

After you purchase an upgrade for Parallels Plesk Panel, you need to log in to...

Connecting to MySQL in Parallels Plesk Panel

To Connect to MySQL Log in as "admin" on your Parallels Plesk Panel...

Why is Webmail in Parallels Plesk Panel 8.1 for Fedora 4 or CentOS 4 not working?

Symptom: Webmail in Parallels Plesk Panel 8.1 for Fedora 4 and CentOS 4 doesn't work...

Why can't I log in to Parallels Plesk Panel Webmail?

If your password is rejected when you log in to Webmail, your email might be disabled....

Why can't I see the IP Addresses that I purchased for my server in Parallels Plesk Panel?

Use the "Reread IP" function in Parallels Plesk Panel to display your new or...

Changing the Appearance of the Parallels Plesk Panel Admin Interface

You can customize the user interface of Parallels Plesk Panel® using one of the...

Managing Your DNS Zone Files in Parallels Plesk Panel

The instructions in this article apply only to Parallels Plesk Panel 9. Parallels...

Why does Dr.Web AntiVirus send me notification emails?

Dr.Web® AntiVirus restricts licensing to 15 email addresses. If you set up more...

Adding a Domain Name and Creating a Website in the Parallels Small Business Panel

Adding a domain name to the Parallels Small Business Panel is the first step toward...

Setting up Users and Defining Roles in the Parallels Small Business Panel

As an administrator in the Parallels Small Business Panel, you can create users and...

Update DNS on Your VPS or Dedicated Server

If you have a Windows dedicated server running Parallels Plesk Panel 8.6 or lower or...

Creating a Zone File for Your Domain in Parallels Plesk Panel

The instructions in this article apply only to Parallels Plesk Panel 9. Parallels...

Enabling Web Statistics in Parallels Plesk Panel

If you use Parallels® Plesk Panel on your server, you can enable its Web...

Getting Started with Your Windows Server Using Parallels Plesk Panel 9.2

This guide will assist you in getting started with your Windows Virtual Private Server...

Changing the Logo in Parallels Plesk Panel

Parallels Plesk Panel® lets you brand the interface with your own logo. This...

How does Simple Control Panel compare to Plesk and Parallels Small Business Panel?

Simple Control Panel, Plesk, and Parallels Small Business Panel all help you manage a...

Unlocking Your Parallels Plesk Panel Account on a Windows Server

NOTE: The following information only applies to Parallels Plesk Panel version 10.x...

Setting up Email Using the Parallels Small Business Panel

Email addresses are automatically created when you create a new user in the Parallels...