Frequently Asked Questions

E-Mail Articles

How do I clear my outgoing mail queue on my Windows server with Mailenable?

Some of the information in this article is advanced material we make available as a...

Testing Your Server for Open Relays

If your server has its mail relays open, your server might be used to send spam...

Finding Your Server's Email Relay Server Settings

Our server customers must send email using one of our relay servers. This prevents...

Finding and Fixing Spam Abuse on Your Server

If you suspect hackers have abused your server to send email without your knowledge,...

Configuring IP Addresses to Resolve SMTP Relay Limit Error Messages

If you're receiving error messages that your Windows Server 2008 has exceeded its SMTP...

Limitations of Hosting Email on Your VPS or Dedicated Server

If you host email addresses on your virtual or dedicated server, the following...

Requesting Additional SMTP Relays for Your Server

By default, dedicated and Virtual Private Servers (VPS) have a limit of 1,000 SMTP...

Why aren't my email messages being sent on my VPS or Dedicated Server?

All outbound email from a dedicated or Virtual Private Server (VPS) must use the relay...

Setting up Email Clients with Your Server's Email Addresses

If you set up email on your server, you can use it with an email client using the...

What if I've reached my server's SMTP limit?

There is a daily limit of 1,000 outbound emails from your dedicated/Virtual Private...