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Frequently Asked Questions

Configuring Articles

Changing Your Tomcat Login Credentials

After installing Tomcat on your server, you need to change the credentials to log in...

Turning off PHP Safe Mode on Your Plesk Server

By default, Parallels Plesk Panel sets PHP to "safe mode" during installation. To take...

Generating a Strong Password

A password is your first and last line of defense in computer security. Typically...

How long does it take to set up my server?

It may take up to 72 hours for the server option to appear in your account. Once this...

Synchronizing Your Server's Passwords

These instructions do not apply to server with the Gateway interface ( more info )....

Adding IP Addresses to Your Windows 2008 Server (Loopback)

WARNING: Do not complete these steps if you have a Virtual Private Server (VPS)....

Setting up DNS with Your Parallels Plesk Panel 9 Server and Domain with Us

There are three steps to setting up DNS for websites hosted on your dedicated or...

Adding IP Addresses to Your Dedicated Server

After requesting additional IPs, you must configure your server to accept traffic on...

Configuring Smarthost on Windows Severs Using IIS SMTP

To configure Smarthost on your windows server using IIS SMTP: NOTE: These...

Configuring Smarthost on Windows Servers Using Mailenable

To configure Smarthost on a Windows server using MailEnable: Log in to your...

Which control panels can I install on my server?

You can purchase and install any control panel on your dedicated server that you...

Do you restrict what content I can keep on my server?

As long as the material or content does not violate the regulations listed in the...

How Can I Access the Second Hard Drive of My Dedicated Server?

How you access a secondary drive on your dedicated server depends on which operating...

What can I install on my dedicated server?

You may install anything you want on your dedicated server, as long as the installed...

How do I install software on my Windows dedicated server?

To install software on your server, you can log in to your Windows dedicated server...

Partitioning a Windows Dedicated Server's Second Hard Drives

Partitioning the hard drive of your Windows® dedicated server can help you keep...