Frequently Asked Questions

Brand Identity Design Articles

Can I submit content to incorporate in my logo?

No, you cannot submit content to include in your logo design. However, when you...

Send or View Messages from Design Team

With the Design Manager, you can send messages to the Design Team. You can also view...

Will you complete a trademark or logo search on my behalf?

No. As a part of our brand identity design services, we do not conduct trademark or...

When can I expect to review preliminary designs of my logo?

Preliminary designs and concepts are presented for your review within 7 days after...

What is included with Letterhead and Envelope design?

Your Letterhead and Envelope design is intended for use with standard, one-sided, 8.5"...

Standard Logo Versus Deluxe Logo

When determining what kind of logo to use, you need to consider the needs of your...

Providing Sample Logos

We want to see what you are envisioning for your logo design. While it is not required...

Does the type of paper I plan to use make a difference in the design?

All of our designs will work with any paper. If you do have a specific type of paper...

What do I do after I purchase a logo design?

After you purchase a custom logo design, we gather information from you through our...