Frequently Asked Questions

Frequently Asked Questions v6 Articles

About the Home Page

The Website Builder home page gives you at-a-glance information about your site....

Can I Add Videos to Image Galleries?

No. The Website Builder Image Gallery feature only works with photos.

Why aren't my fonts displaying correctly?

Sometimes when visitors view your website, the fonts you use don't display...

Why can't I access my account?

If you tried logging in to your Website Builder account and saw messages noting...

Change Email Address Used

The Website Builder contact email address is used for any forms included on your...

What is a trusted site in Internet Explorer?

A trusted site is a website that you trust not to damage your computer. If you...

What Are My Text Layout Options?

Website Builder offers you many layouts to choose from. Each layout includes...

Where is my InstantPage content?

When you click the Upgrade Your Site tab from your InstantPage® dashboard,...

How to Canel Your Account

Canceling your Website Builder v6 account deletes all of your website's files...

Why Did I Get An Error Message When Importing My InstantPage Site?

When Website Builder v6 imports your InstantPage® website, an error message...