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Frequently Asked Questions

Changing Your SSL's Common Name (Standard & Deluxe SSLs Only)

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Last Updated: April 28, 2015 11:46 AM

If you have a Standard or Deluxe (High Assurance) SSL certificate, you can change its "common name," which is the primary domain name which it encrypts.

Additional Details

  • With Deluxe SSLs, you can only change the common name; you cannot change the organization's information.
  • You must go through the domain verification process for your new common name's domain name.
  • Requesting a new common name does not affect your SSL's expiration.
  • Your old common name can create secured connections for 72 hours after you complete the change to your common name.
  • If your certificate is attached to one of our shared hosting services, changing your certificate's common name does not change the associated service's domain name. You must change the service's domain name separately (more info).

To Change Your Standard or Deluxe SSL's Common Name

  1. Log in to your Account Manager.
  2. Click SSL Certificates.
  3. Next to the certificate you want to use, click Manage.
  4. Next to the certificate you want to use, in the Actions column, click View Status.
  5. Click Manage.
  6. Click Change the site that your certificate protects.
  7. Select one of the following based on where your website is hosted:
    Hosted... Do this...
    Shared hosting or Site Builder Select Change to a hosted domain, and then select the domain name you want to use.
    Elsewhere Deselect Change to a hosted domain. Enter the Common name you want to use for the certificate.
  8. Click Save.
  9. If you provided a CSR for the server using the SSL certificate and are moving to a new server, you'll need to re-key the certificate (more info).
  10. Click Submit All Saved Changes.

You'll now need to verify the request for the new common name (more info).