Frequently Asked Questions

I Didn't Receive My Two-Step Authentication Code

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Last Updated: June 25, 2015 2:38 PM

If you don't receive your Two-Step Authentication code, you have two options:

  • Request another code to have us send a new code via SMS to your mobile device.
  • Contact support to have them help you access your account.

NOTE: At this time, only U.S.-based numbers can receive validation codes.