Frequently Asked Questions

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Which browsers work with your products?

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Last Updated: April 3, 2015 12:29 PM

We want our websites and applications to be pixel-perfect in the most popular desktop and mobile browser and operating system combinations, and at least functional in as many other combinations as possible.

NOTE: In all cases, JavaScript, cookies and TLS 1.0+ must be enabled.

To help you have the best experience using our website and software, we have four levels of browser support:

  • Full Support — Pixel-perfect with display exactly as we intended.
  • Functional Support — Usable with all functions supported, but might display in unintended ways.
  • Accessible — Usable with most functions intact, but likely to display and behave in unintended ways.
  • Blocked — Inaccessible without upgrading to a supported browser. Currently we are not blocking any browsers.

Desktop Browsers

Full Support

We recommend using a fully supported browser, which includes the latest version of the following:

  • Microsoft Internet Explorer®
  • Google Chrome™
  • Mozilla Firefox®
  • Safari®

Functional Support

We offer functional support for the following browsers:

  • Internet Explorer, previous major release
  • Chrome, previous major release
  • Firefox, previous major release
  • Safari iPad® on latest iOS

Accessible Support

We offer accessible support for the following browsers:

  • Mobile device browsers, including Safari on iOS and the Android™ browser on Android
  • Other desktop browsers not listed

Mobile Browsers

The following browser standards apply only to websites designed specifically for mobile devices.

Full Support

We recommend using a fully supported browser, which includes the latest version of the following:

  • Android browser on the latest version of Android
  • Safari on the latest version of iOS

Functional Support

We offer functional support for the following mobile browsers:

  • Chrome and Opera Mini on Android
  • Chrome on iOS
  • Opera Mini on all devices capable of running Opera Mini
  • Internet Explorer on Windows Mobile

Accessible Support

We offer accessible support for mobile browsers not previously listed.

NOTE: For a list of the browsers and devices that work with SSL certificates you purchase through us for your visitors' use, see Which browsers and devices are your SSL certificates compatible with?

NOTE: If you have problems viewing our website or one of our applications, try clearing your browser's cache. For more information, see Clearing Your Browser's Cache.