Frequently Asked Questions

Configuring Simple Control Panel DNS with Cisco ASA 5505 Hardware Firewall

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Last Updated: November 3, 2010 1:10 PM

Adding the Cisco ASA 5505 hardware firewall to an existing hosting account may result in problems with the external resolution of new domains. When a new domain is created through Simple Control Panel, a DNS zone record is created that associates the domain with the Simple Control Panel IP. When the Cisco ASA 5505 hardware firewall is present, the Simple Control Panel IP address is internal (10.x.x.x) and not accessible to outside traffic.

To Configure Simple Control Panel DNS Zone Files

  1. Log in to Simple Control Panel
  2. Click System Configuration, and then select DNS.
  3. Next to the domain name you want to use, click Edit.
  4. In the bottom section, find all occurrences of your internal IP address (10.x.x.x), and then replace them with your external IP address.
  5. Click Save.

NOTE: Your Cisco ASA 5505 hardware firewall must be configured to make the necessary translation from external to internal IP addresses.

We monitor IP address allocation. Attempting to add IP addresses to your server that you did not purchase violates your terms of service agreement and may result in the suspension of your account.