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• Email Support: Submit a Ticket

• Email
• Account Management

Related Articles

• Upgrading or Downgrading Your Email Account Plan
• Viewing Your Email Login History
• How do I retrieve my email messages if I manage my DNS elsewhere?
• Managing Email Products
• Editing Your Email Address Settings
• Generating a Strong Password
• Using Our Email with Domains Hosted Elsewhere

Checking Workspace Email Using Your Domain Name

To check your Workspace Email accounts, you can always go to email.secureserver.net. However, you can also check your email at http://email.[your domain name].

If your domain name and Workspace Email are in...

• The same IX-ONE DOMAIN HOST account, we set this up for you automatically.
• Different accounts, you'll need to configurate this manually.

Manual Configuration

To configure email.[your domain name], you'll need to modify your domain name's DNS settings, namely its CNAMEs.

If your domain name is...

• Registered and hosted with us, you can use the CNAME section of Managing DNS for Your Domain Names.
• Registered elsewhere but hosted with us, you can use Manage DNS for your hosting account.
• Registered or hosted elsewhere, you'll need to contact your domain's registrar or host to modify its CNAMEs.

Your CNAME records differ based on your email server's location (more info).

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