Frequently Asked Questions

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About .mx Domain Names

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Last Updated: April 16, 2015 11:41 AM

The .mx country code top-level domain name (ccTLD) is an extension that represents Mexico. These domain names are useful for companies that conduct business in Mexico and individuals who want to reach the growing number of Internet users in Mexico. Registering a .mx domain name gives you regional recognition and an easy-to-manage Web presence.

The information below applies to the following country-code second-level domain names (ccSLDs) that we offer at this time:

  • .com.mx — Intended for commercial entities

Who can register .mx domain names?

Anyone can register a .mx domain name on a first-come, first-served basis.

These domain names can have up to 63 characters, with a minimum of three characters, and can contain letters (a to z), numbers (0 to 9), and hyphens (except at the beginning or end of the domain name). You cannot register domain names with special characters such as & and #.

Which registry controls .mx domain names?

NIC México is the registry for .mx domain names.

For how long can I register .mx domain names?

The minimum registration length for .mx domain names is one year, and you can register them for a maximum of five years.

When do .mx domain names renew?

We attempt auto-renewal of your .mx domain name on its expiration date. If the renewal attempt fails, we re-attempt auto-renewal five days later. If the second attempt fails, we try again five days after that.

For example: Your .mx domain name expires on October 1. If your domain name does not renew automatically, you can renew it manually until October 11. For automatic renewals, we attempt to renew the domain name on October 1, October 6, and October 11.

If we cannot auto-renew the domain name and you do not manually renew it by the 10th day after the expiration date, you can contact our support team to attempt to recover it.

Can I transfer .mx domain names to my account with you?

Yes. See Transfer domain to IX-ONE DOMAIN HOST for more information.

How do I transfer .mx domain names from you to another registrar?

Can I add privacy and protection to .mx domain names?

Yes. Both Domains By Proxy® Private Registration and Protected Registration are available for .mx domain names.

Can I backorder .mx domain names?

No. We do not currently support the backorder of .mx domain names.

Can I move .mx domain names to another account with you?

Yes. See Moving a Domain Name Out of Your Account for more information.

Can I update the contact information for .mx domain names?

Yes. See Update contact information for more information.

Are there nameservers requirements for my .mx domain names?

Yes. Per the NIC México registry, .mx domain names require separate IP addresses for each nameserver that is used. You cannot use two nameservers that resolve to the same IP address.

What is the refund policy for .mx domain names?

  • New Registrations - 45 day refund grace period
  • Explicit (Manual) Renewals - No refund grace period
  • Auto-renewals - No refund grace period