Frequently Asked Questions

Are there restrictions on promotional Facebook Ad Credits?

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Last Updated: April 14, 2015 12:46 PM

Our Facebook Ad® credits are a promotional offer, valid for a limited time. The promotional credit is non-transferable and may not be sold or bartered.

NOTE:Promotional Facebook Ad credits will be available in your account within 48 hours of your qualifying product purchase, and are valid for 90 days after activation. Only one Facebook credit valid per customer.

Your promotional credit must be applied to a new Facebook Advertiser account within 15 days of the account creation.

Our Facebook Ad credits are a promotional offer, valid for 90 days after activation. You will need to suspend your ads if you do not wish to receive additional charges beyond the free credit amount. Advertisements are subject to ad approval, valid registration and acceptance of the generally applicable Facebook Advertising Terms and Conditions. The offer may be revoked at any time for any reason by Facebook.

As of May 1, 2015, customers will no longer receive Facebook Ad credits. If you received a credit before then and want to use it, you must redeem it before August 1, 2015.

For more information on Facebook Ads see What are Facebook Ads?, or see Redeeming Your Facebook Ad Credits.