Frequently Asked Questions

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Get Support for Your VPS or Dedicated Server

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Last Updated: May 1, 2015 9:07 AM

If you need help with your VPS or Dedicated Server, you can launch a live chat session through your management interface.

To Launch a Chat

  • Click Chat With Us in this page's right-hand column.

Click one of the following based on the type of management interface your server uses (more info).

Gateway

  1. Next to the server you want to use, click Manage.
  2. In the Support section, click Chat Support.

Hosting Control Panel

  1. Next to the server you want to use, click Manage.
  2. Click Live Chat or Chat Support.