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Frequently Asked Questions

Export Contact Lists in Express Email Marketing

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Last Updated: April 28, 2015 11:37 AM

Exporting your Express Email Marketing® Contact list into a CSV file lets you bring your list into other applications, such as an Excel spreadsheet. When exporting your list, consider these guidelines:

  • If you do not select any interest group or demographic options, the file contains all Contacts (email addresses only).
  • If you select interest group options but no demographic options, the file contains all Contacts (email addresses only) belonging to the selected interest group.
  • If you select a demographic option (standard or custom), the file contains all Contacts or all interest group members (email addresses) AND includes the selected demographic item and corresponding answer for each Contact.
  • The exported file does not filter data; that is, you cannot select to export only those Contacts who meet a certain demographic criteria (for example, only females or Arizona residents).

To Export a Contact List in Express Email Marketing

  1. Log in to your Account Manager.
  2. Click Express Email Marketing.
  3. Next to the account you want to use, click Manage.
  4. Click Contacts, and then click Export List.
  5. Select from the following criteria:
    • Interest Groups — Public and/or private interest groups.
    • Demographics to Export — Standard and custom questions. Questions vary depending on the standard and custom questions you added to your surveys and campaigns.
    • Contact Options —— Contact options (Confirmed, Confirmed Date, and Confirmed IP).
  6. To compress your exported file in ZIP format, under Export Options, select Compress file.
  7. Select one of the following:
    • Download now — Download the CSV or ZIP file when processing is complete
    • Send the results via email — When finished, send the CSV or ZIP file as an attachment in an email message. Large lists may take several minutes to process.
  8. Click OK.

For more on importing contact lists, see Import Existing Customer Lists in Express Email Marketing.