Frequently Asked Questions

Canceling Your Server

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Last Updated: April 28, 2015 11:39 AM

If you no longer need your server, you can cancel it.

If you have Gateway-based server (more info), you must cancel your server using these instructions.

WARNING: Once you cancel your server, we cannot retrieve its information or restore it to your account. We recommend backing up all of your server's data before canceling.

To Cancel Your Server

  1. Log in to your Account Manager.
  2. Click Servers, and then click Options.
  3. Click Cancel this account, and then click Cancel Account.