Frequently Asked Questions

How long does it take to set up, upgrade, or downgrade my hosting?

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Last Updated: June 26, 2012 3:59 PM

Linux

  • Initial setup of your Linux shared hosting takes 24-48 hours.
  • Setup after a hosting cancellation for a domain takes up to 24 hours.
  • Hosting password resets typically take 3 minutes.
  • Install/re-install of FrontPage Extensions typically take 30 minutes.
  • Typically an upgrade or downgrade, for example an upgrade from Economy Hosting with PHP to Deluxe Hosting with CGI, takes 24 hours.
  • Addition of a Dedicated IP address typically takes 24 hours.

Windows

  • Initial setup of your Windows shared hosting takes 24-48 hours.
  • Setup after a hosting cancellation for a domain takes up to 24 hours.
  • Hosting password resets typically take 3 minutes.
  • Install/re-install of FrontPage Extensions typically take 30 minutes.
  • Typically an upgrade or downgrade, for example an upgrade from Economy Hosting with ASP to Deluxe Hosting with ASP, takes 24 hours. During this time the control panel is not available.
  • Addition of a Dedicated IP address typically takes 24 hours.

Cross-platform

  • Typically an upgrade or downgrade that changes platforms, for example from Economy Hosting with PHP (Linux) to Economy Hosting with ASP (Windows), takes 24 hours. During this time the control panel is not available. Please note that some plan changes can take up to 72 hours, including a Hosting Account Operating System change.