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Frequently Asked Questions

Change Your Account's Domain

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Last Updated: June 19, 2015 9:37 AM

Changing the primary domain name on a hosting account lets you change the domain name associated with account's Web root directory.

There are a few things to keep in mind:

  • If you already added the domain name you want to use as your primary hosted domain name, you need to remove it first. You might also need to remove any subdomains of your primary domain name before you can change it (Web & Classic / cPanel / Plesk / Managed WordPress).
  • If you have an SSL certificate applied to your hosting account, you cannot change your primary hosted domain name without revoking your SSL. For more information, see Revoking an SSL Certificate.
  1. Log in to your Account Manager.
  2. Click Managed WordPress.
  3. Log in to Gateway using your IX-ONE DOMAIN HOST login.
  4. Under the account whose domain you want to change, click Settings.
  5. Click one of the following, depending on how you want to change your domain name:
    Action How to do it...
    Add/Remove "www" Next to your domain name, click Actions, and then select the option you want to use.
    Use a different domain Click Add Domain, Select or enter the domain you want to use, select Make this the primary..., and then click Add.