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Frequently Asked Questions

Add Domains/Websites

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Last Updated: June 25, 2015 10:15 AM

You can add domain names to any type of hosting account. However, what you can do with additional domain names depends on the type of hosting account you have. For more information, see What type of hosting account do I have?

Type Description
Secondary Secondary domains have websites that work independently of the primary domain's hosted in separate folders. For more information, see Hosting Multiple Websites on Your Hosting Account.

Available with Deluxe, Premium, Unlimited, and Ultimate accounts.

While we offer unlimited secondary domains on our Deluxe, Premium, Unlimited, and Ultimate shared hosting accounts, we do not recommend using shared hosting for more than ten websites. Doing so taxes the server resources and hinders performance.

Aliases Alias domains display the primary domain's website with a different domain name/URL.

Available with all accounts.
  1. Log in to your Account Manager.
  2. Click Web Hosting.
  3. Next to the hosting account you want to use, click Manage.
  4. Depending on how you want to configure the domain name, do one of the following:

Secondary (Addon)

  1. In the Domains section, click Addon Domains.
  2. Complete the following fields, and then click Add Domain:
    Field What to do...
    New Domain Name Enter the domain name you want to use.
    Subdomain/FTP Username Enter the FTP username you want to use.
    Document Root Enter the name of a directory you want to create in the home directory. You'll upload the New Domain Name's files to this directory to make its website display.
    Password & Password (Again) Enter the FTP password you want to use.

Alias

  1. In the Domains section, click Aliases.
  2. Enter the domain you want to use, and then click Add Domain.

If you want to alias a domain other than the hosting account's primary domain, click (Cog). From this page, enter the URL to which you want to redirect the aliased domain, and then click Save.

What's next?

For the domain name to access the hosting account, you must update its DNS. If the domain name and hosting are in...

Location Action
Same IX-ONE DOMAIN HOST Account We automatically update the domain name's DNS. You don't need to do anything!
Different IX-ONE DOMAIN HOST Accounts You need to manually update the DNS. For more information, see Find IP address of your website.
Registered elsewhere You'll need to update your domain's nameservers. For more information, see Setting Nameservers for Your Domain Names.