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ix-one Web Site and Virtual Dedicated Server Service Agreement |
| This Web Site and Virtual Dedicated Server Service Agreement ("Agreement") is by and between
ix-one Domains, Inc. ("ix-one"), a/an Arizona corporation, and you, your heirs, assigns, agents and contractors ("You") and is effective as of the date of electronic execution. This Agreement sets forth the terms and conditions of Your use of
ix-one's Web Site and Virtual Dedicated Server services (collectively, the "Services") and represents the entire agreement between You and
ix-one. By using the Services, You acknowledge that You have read, understand and agree to be bound by all the terms and conditions of this Agreement, along with any new, different or additional terms, conditions or policies, including the Universal Terms of Service which
ix-one may establish from time to time. Such Agreements may be found here. In addition to transactions entered into by You on Your behalf, You also agree to be bound by the terms of this Agreement for transactions entered into on Your behalf by anyone acting as Your Agent, and transactions entered into by anyone who uses the account You've established with
ix-one, whether or not the transactions were in Your behalf. You acknowledge that
ix-one's acceptance of any application made by You for services provided by
ix-one will take place at the Internet Corporation for Assigned Names and Numbers ("ICANN") accredited registrar's offices located in Scottsdale, Arizona, USA. In the event that You are using ad-supported hosting, You further acknowledge and agree that as adequate consideration for
ix-one providing You with the Services at no cost to You,
ix-one shall have the right to place certain advertisements on Your web site. The advertisements shall be based upon the content of Your web site and may include, but are not limited to, advertisements of Your competitors. If You do not desire that such advertisements are placed on Your web site, then You may purchase the Services at
ix-one's current rates. |
1. Description of Service
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| ix-one currently provides the Services to its customers for a monthly fee.
ix-one will host Your web site on ix-one's the Services servers, provided, however, You abide by the terms and conditions set forth herein and in each of
ix-one's policies and procedures. License of Your website content
ix-one grants to You, and You accept from ix-one, a non-exclusive, worldwide and royalty free license to copy, display, use and transmit on and via the Internet Your website content in connection with
ix-one's performance or enforcement of this Agreement. Availability of Services Subject to the terms and conditions of this Agreement,
ix-one shall attempt to provide the Services for twenty-four (24) hours a day, seven (7) days a week throughout the term of this Agreement. You agree that from time to time the Services may be inaccessible or inoperable for any reason, including, without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs that
ix-one may undertake from time to time; or (iii) causes beyond the control of
ix-one or that are not reasonably foreseeable by ix-one, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks network congestion or other failures. You agree that
ix-one has no control of availability of the Services on a continuous or uninterrupted basis. Service Availability Guarantee.
ix-one offers a service uptime guarantee for the Services of 99.9% ("Service Uptime") of available time. If
ix-one fails to maintain this level of service availability, You may contact
ix-one and request a credit of 5% of Your monthly hosting fee from
ix-one for that month. The credit may be used only for the purchase of further products and services from
ix-one, and is exclusive of any applicable taxes. The credit does not apply to service interruptions caused by (i) periodic scheduled maintenance or repairs that
ix-one may undertake from time to time; (ii) errors caused by You from custom scripting or coding; (iii) outages that do not affect the appearance of the web site but merely affect access to the web site such as FTP and email; (iv) causes beyond the control of
ix-one or that are not reasonably foreseeable by ix-one ; and (v) outages related to the reliability of certain programming environments. Total Service Uptime shall be solely determined by
ix-one and shall be calculated on a monthly basis. FTP Backup
ix-one may offer additional features and add on services such as a FTP Backup option. You acknowledge and agree that purchasing such additional features and add on services may require additional down time to install and maintain. You further acknowledge and agree that in utilizing the FTP Backup option, You shall be subject to a maximum disk usage and bandwidth usage as identified by
ix-one. Subject to the terms and conditions of this Agreement,
ix-one shall use commercially reasonable efforts to provide FTP Backup services on a twenty-four (24) hours a day, seven (7) days a week basis throughout the term of this Agreement. You acknowledge and agree that from time to time the FTP Backup services may be inaccessible or inoperable for any reason, including without limitation: (i) equipment malfunctions; (ii) periodic maintenance procedures or repairs that
ix-one may undertake from time to time; or (iii) causes beyond the control of
ix-one or that are not reasonably foreseeable by ix-one, including, without limitation, interruption or failure of telecommunication or digital transmission links, hostile network attacks, network congestion or other failures. Web Site Content You shall be solely responsible for providing, updating, uploading and maintaining Your website and any and all files, pages, data, works, information and/or materials on, within, displayed, linked or transmitted to, from or through Your web site, including, without limitation, trade or service marks, images, photographs, illustrations, graphics, audio clips, video clips, email or other messages, meta tags, domain names, software and text. Your web site content shall also include any registered domain names provided by You or registered on behalf of You in connection with the Services. Notwithstanding anything in this Agreement to the contrary, in the event You are using ad-supported hosting, in no event shall Your web site consist of the following: search results, registration, "thank you", error, email or chat pages, pages comprised primarily of other advertising or pages that contain any of the following types of content: pornographic, obscene or excessively profane content or content intended to advocate or advance computer hacking or cracking, gambling, illegal activity, drug paraphernalia, hate, violence or racial or ethnic intolerance. SSL Certificates Any SSL certificate You purchase from
ix-one or its affiliates to use in conjunction with the Services provided by
ix-one, is intended for its specific use as described in the Subscriber Agreement and will not be exported from the virtual dedicated server to be used with any other web hosting service. If You are using an SSL certificate on a web site hosted by
ix-one, ix-one will generate and securely store a corresponding private key. For security reasons, at no time will
ix-one release Your private key, even if You request it. If You wish to export Your SSL certificate for use on a non
ix-one server, You will need to make a request to ix-one no earlier than 30 days after Your initial SSL subscription began. After Your account with
ix-one has been canceled, You will have thirty (30) days to follow the Starfield Secure Certificate Registration Process and request a re-key of the SSL certificate, or Your SSL certificate will become invalid. Information Shared with Partners As a condition of purchasing and using the Services, You acknowledge and agree that
ix-one may provide Your personal information to their partners, as required to provide the plans for which You are purchasing. |
2. Your Obligations
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| You acknowledge and agree that
ix-one shall have the right to seek justification in connection with Your use of the Services, specifically Your purchase of IP addresses, and that You shall be obligated to provide any and all information reasonably sought by
ix-one pursuant to such justification. You acknowledge and agree that You are required to begin using at least ninety percent (90%) of Your purchased IP addresses within thirty (30) days of assignment of such IP addresses to You. In the event You do not begin using at least ninety percent (90%) of Your assigned IP addresses, You acknowledge and agree that
ix-one shall have the right to reclaim any unused IP addresses after the expiration of such thirty (30) day period. In connection with such purchase, You acknowledge and agree that Your name and justification may be disclosed to certain registries, including, but not limited to, the American Registry of Internet Numbers, in accordance with policies promulgated by any and all such registries and such information may be displayed publicly on the Whois. Upon the expiration of Your initial hosting service term, Your hosting service shall automatically renew for the same period of time and Your payment method shall be charged for the renewal term on the renewal date. You acknowledge and agree that in the event You do not desire to automatically renew Your hosting services for the same period of time, it is Your responsibility and obligation to access Your account manager and manually turn off the default renewal and Your failure to access Your account manager and manually select to renew on a month to month basis shall be deemed acceptance of the renewal term. You represent and warrant to
ix-one that: Your Content does not and shall not contain any content, materials, data, work, trade or service mark, trade name, link, advertising or services that actually or potentially violate any applicable law or regulation or infringe or misappropriate any proprietary, intellectual property, contract or tort right of any person and that You own Your website content and all proprietary or intellectual property rights therein, or have express written authorization from the owner to copy, use and display the content on and within Your web site. You also warrant that the web site being hosted by
ix-one will not be used in connection with any illegal activity. If You are hosting Your web site on
ix-one's servers, You are responsible for ensuring that there is no excessive overloading on
ix-one's DNS or servers. In the event that You exceed Your allotted bandwidth or disk space and thereby overload
ix-one's DNS or servers, You shall be assessed any and all fees, costs and penalties associated with such overloading. You may not use
ix-one's servers and Your web site as a source, intermediary, reply to address, or destination address for mail bombs, Internet packet flooding, packet corruption, denial of service, or other abusive activities. Server hacking or other perpetration of security breaches is prohibited and
ix-one reserves the right to remove sites that contain information about hacking or links to such information. Use of your web site as an anonymous gateway is prohibited.
ix-one prohibits the use of software or scripts run on its servers that cause the server to load beyond a reasonable level, as determined by
ix-one. You agree that ix-one reserves the right to remove Your web site temporarily or permanently from its virtual dedicated servers if
ix-one is the recipient of activities that threaten the stability of its network. Further, if You are using ad-supported hosting, You acknowledge and agree that
ix-one has the right to terminate Your Services in its sole discretion and for any reason, including, but not limited to, Your failure or unwillingness to comply with the terms and limitations of this Agreement, specifically, the content and material restrictions set forth in this Agreement. You agree not to engage in unacceptable use of any Services, which includes, without limitation, use of the Services to: (i) disseminate or transmit unsolicited messages, chain letters, unsolicited commercial email, or unreasonably large volumes of email on a daily basis, provided,
ix-one, in its sole discretion, may permit You, if You have a legitimate purpose and after request, to send more email than
ix-one's standard STMP relay limit; (ii) disseminate or transmit any material that, to a reasonable person may be abusive, obscene, pornographic, defamatory, harassing, grossly offensive, vulgar, threatening or malicious; (iii) disseminate or transmit files, graphics, software or other material, data or work that actually or potentially infringes the copyright, trademark, patent, trade secret or other intellectual property right of any person; (iv) create a false identity or to otherwise attempt to mislead any person as to the identity, source or origin of any communication; (v) export, re-export or permit downloading of any message or content in violation of any export or import law, regulation or restriction of the United States and its agencies or authorities, or without all required approvals, licenses and/or exemptions; (vi) interfere, disrupt or attempt to gain unauthorized access to any computer system, server, network or account for which You do not have authorization to access or at a level exceeding Your authorization; (vii) disseminate or transmit any virus, trojan horse or other malicious, harmful or disabling data, work, code or program; (viii) engage in any other activity deemed by
ix-one to be in conflict with the spirit or intent of this Agreement or any
ix-one policy; or (ix) use Your server as an "open relay" or similar purposes.
ix-one prohibits the running of a public recursive DNS service on any
ix-one server. All recursive DNS servers must be secured to allow only internet network access or a limited set of IP addresses.
ix-one actively scans for the presence of public DNS services and reserves the right to remove any servers from the network that violate this restriction. Storage and Security At all times, You shall bear full risk of loss and damage to your web site and all of Your web site content. You are entirely responsible for maintaining the confidentiality of Your password and account information. You agree that you are solely responsible for all acts, omissions and use under and charges incurred with Your account or password or in connection with the Site or any of Your web site content displayed, linked, transmitted through or stored on the Server. You shall be solely responsible for undertaking measures to: (i) prevent any loss or damage to Your web site content; (ii) maintain independent archival and backup copies of Your web site content; (iii) ensure the security, confidentiality and integrity of all your web site content transmitted through or stored on
ix-one servers; and (iv) ensure the confidentiality of Your password.
ix-one's servers and virtual dedicated services are not an archive and
ix-one shall have no liability to You or any other person for loss, damage or destruction of any of Your content. The Services are not intended to provide a PCI (Payment Card Industry) compliant environment and therefore should not be considered as one.
ix-one shall have no liability to You or any other person for Your use of the Services in violation of these terms. You shall at all times use the Services as a conventional and/or traditional web site. You shall not use the Service in any way, in
ix-one's sole discretion, that shall impair the functioning or operation of
ix-one's Services or equipment. Specifically by way of example and not as a limitation, You shall not use the Services as a repository or instrument for placing or storing archived files and/or material that can be downloaded through other web sites. You acknowledge and agree that
ix-one has the right to carry out a forensics examination in the event of a compromise to your server or account. In the event You terminate, moving your web site off of the
ix-one virtual dedicated servers is Your responsibility.
ix-one will not transfer or FTP Your web site to another provider. In the event Your use of the Services is terminated,
ix-one will not transfer or manage Your Services or Your website content. |
Revised: 8/20/2007
Copyright �
2001 - 2007 ix-one Domains, Inc. All Rights Reserved.
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